Telecom Infrastructure Technician - Information Services

UMKC Information Services, Department of Infrastructure Services

Successful applicants will be organized, patient individuals, who can remain calm and solve problems in fast-paced situations. This individual will be expected to provide exceptional customer service to our faculty, staff, students, and community. Work performed is often time sensitive, therefore multitasking skills are very important.

Duties include but are not limited to:

• Install, terminate, test and repair wiring, equipment and peripherals for switched and non-switched services (voice, data and video).
• Install telecommunications systems, equipment and peripherals.
• Interpret written and verbal requests, coordinate work with customers and complete all required documentation.
• Perform "on-call" duties when required (outside of normal operating hours).
• Use desktop software, including internally-developed software, Microsoft Office, e-mail and telecommunications system interface/configuration software.
• Perform programming and repair operations on the campus telephone and emergency alert/phone systems.
• Perform mechanical and fusion splicing operations on campus fiber optics (inside and outside).
• Renovate existing and construct new telecommunication rooms.
• This position is responsible for locating all university telecommunications infrastructure/outside plant as part of the Missouri one call program.
• This employee is responsible for the design, deployment, and maintenance of campus security camera systems.

Min Qualifications:

• High School diploma or equivalent required; bachelor's degree and/or 2+ years work experience where comparable knowledge is acquired
• At least 2 years telecommunications experience (Design, deployment, maintenance and repair).
• Fundamental knowledge of low-voltage systems; voice, data, security, access control, grounding/bonding, and life safety
• Ability to collaborate/operate in a team environment

Physical Requirements for the Position:

• Ability to lift 100lbs
• Use hand tools
• Use power tools
• Carry ladders ranging from 4-ft A-frame to 14-ft extension
• Work from ladder comfortably - heights ranging from 4 to 28 feet
• Operate motorized lifts, bucket truck, etc.

For consideration at the EXPERT level, the ideal candidate will demonstrate the following experience/skill-sets:

• Copper-termination, testing, and labeling
• Fiber-termination, testing and labeling
• Voice & data experience
• VoIP installation and programing
• Elevator, Fire alarm voice programing
• BAS, DAS installation and maintenance
• Card access
• Paging
• OSP-Fiber, copper
• OSP aerial-Fiber, copper

The anticipated hiring range for this position has been established as up to $25.00 per hour. Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.

This position may eligible for up to an $8,000 hiring incentive. See HR-104 Hiring and Retention Incentives for more information.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: 7
University Title: TELECOM TECH - EXPERT

To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Visa Sponsorship Information:
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

Kansas City offers the best of both worlds-a vibrant, urban community with Midwestern appeal. The city's rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City's biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor.

UMKC's campuses are conveniently nestled in the middle of all the action. Volker Campus is just minutes from the legendary Country Club Plaza, perfect for shopping or restaurants for lunch or after-work happy hours. Surrounded by hip neighborhoods and eateries, the Health Sciences Campus is located downtown near University Health Truman Medical Center and Children's Mercy Hospital.

UMKC is proud to be "Kansas City's university," and the campus and its people celebrate all the characteristics of the surrounding community. To learn more about life in Kansas City and find more resources, visit VisitKC.com.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.