CAL Supervisor - JLR

Essential Duties:

• Supervise and lead CAL Inspectors in performing comprehensive interior and exterior vehicle inspections.
• Ensure inspections are conducted in accordance with manufacturer standards, CAL checklists, and current technical bulletins.
• Review and verify inspection reports, CAL check sheets, and related documentation for accuracy and completeness.
• Oversee inspection of interior components including fit, finish, trim, electrical systems, and accessory functionality.
• Oversee exterior inspections for body damage, paint defects, alignment issues, and overall vehicle condition.
• Ensure proper verification of installation and operation of lights, accessories, and visible mechanical components.
• Monitor paintwork inspections to ensure compliance with manufacturer specifications.
• Evaluate severity and classification of defects and provide final review when required.
• Serve as primary point of contact for manufacturer representatives regarding inspection findings and compliance matters.
• Coordinate with operations, detailing, and other departments to track, report, and resolve identified issues.
• Provide training, coaching, and performance feedback to inspection team members.
• Monitor workflow, staffing needs, and daily productivity to ensure operational efficiency.
• Promote and enforce company safety policies and procedures.
• Assist with process improvements and implementation of updated inspection standards.
• Perform other duties as assigned.

Shift: Monday-Friday, 7:00 a.m. - 3:30 p.m., with possible overtime and/or weekend work as needed.

Minimum Qualifications:

• High School Diploma or GED.
• Valid U.S. Driver's License.
• Ability to obtain and maintain a Transportation Worker Identification Credential (TWIC Badge) issued by the Department of Homeland Security.
• Experience operating automatic and straight (manual) shift vehicles.
• Strong attention to detail and ability to review and validate inspection findings.
• Demonstrated leadership or supervisory experience in automotive inspection, quality control, or related field.

Preferred Qualifications:

• Prior vehicle inspection, quality control, or automotive industry experience.
• Previous supervisory or team lead experience.
• General knowledge of automobile components and vehicle systems.
• Strong ability to make sound judgment calls regarding severity and classification of defects.
• Ability to interpret manufacturer standards and technical documentation.
• Strong written and verbal communication skills with the ability to provide clear documentation and team guidance.
• Ability to organize workflow and manage multiple priorities.

Physical Working Attributes:

• Work in confined spaces.
• Work at heights of approximately 15 feet.
• Lift, push, and/or pull up to 20 lbs.
• Extended periods of standing, kneeling, and bending.
• Exposure to outdoor elements including heat, cold, rain, insects, and other environmental conditions.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

IAP, LLC is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations, or any other category protected by applicable federal, state, or local law.