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Director, Talent Management

Early Warning Services LLC
parental leave, paid time off, flex time, 401(k), retirement plan
United States, New York, New York
Feb 27, 2026

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Director, Talent Management is responsible for creating and leading company-wide approaches to performance management, talent reviews, succession planning, and career pathing. In close collaboration with the full Talent function, HRVPs/managers, Compensation team, and HR strategy team, the Director will develop clear guidance and tools to help EWS shape its talent pipeline to achieve business objectives.

Essential Functions

Performance Management Process Design and Delivery

  • Lead the design and execution of core processes for the annual performance management cycle, including goal setting, ongoing feedback, performance measurement and appraisal, and development or other follow-up actions

  • Collaborate with other Talent teams (i.e., Learning & Talent Development) to create the supporting tools, timeline, communications, and materials needed to bring our performance processes to life for leaders, managers, and employees

  • Build stakeholder management plans to support shifts in mindset and behaviors across the company in line with a performance culture

  • Advise HR colleagues, leaders, and managers on how to integrate performance tools and processes into evaluating employees' performance, potential, and development priorities

Succession and Talent Pipeline Planning

  • Lead the design and execution for succession planning actions, such as building guides and tools to support the planning process, defining key metrics to be measured and tracked, analyzing collected information for trends and insights, and working with HR colleagues to develop suitable action plans

  • Lead new solution design to help forecast and prepare for future talent requirements through high potential leader assessment, talent reviews, and career pathing tools

  • Develop new tools for assessing and identifying emerging leaders

Process and Technology Design

  • Lead the design and delivery for other core talent processes, as needed (e.g., talent management technology platform selection/configuration, future talent management roadmap decisions, etc.)

  • Serve as the process owner for all Workday configuration activities in support of performance management, talent reviews, and succession planning

  • Develops and reports KPIs as part of core talent practice management

Minimum Requirements

  • Education and experience typically obtained through completion of a bachelor's degree in Human Resources or a related field.

  • Typically 12 or more years of work experience in an internal or external talent management, organization development, or organizational effectiveness role.

  • Expertise in talent management tools and processes (e.g., performance management, talent reviews, succession planning)

  • Experience with talent management tools and configurations

  • Experience applying a data-driven approach to measure effectiveness and provide key stakeholders program metrics, trends, and development strategies

  • Exceptional project management, work coordination, facilitation, and consultation skills

  • Strong verbal and written communication skills

  • Able to build good working relationships with others inside and outside of HR; possesses strong collaboration skills

  • Strong problem-solving and decision-making skills in dynamic environments; possesses strong judgment and analytical thinking skills

  • Must be able to work autonomously in translating strategic priorities into complete solutions

  • Able to work on multiple projects simultaneously

  • Background check and drug screen

Preferred Experience and Qualifications

  • Masters or PhD in Industrial-Organizational/Social-Organizational Psychology or Organizational Management or similar post graduate background.

  • Experience with talent management tools and configurations in Workday

  • Financial industry background

Compensation

The base pay scale for this position in:
New York, NY/ San Francisco, CA in USD per year is: $186,000 - $232,000.
Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Some of the Ways We Prioritize Your Health and Happiness

  • Healthcare Coverage-Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

  • 401(k) Retirement Plan-Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

  • Paid Time Off -Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

  • 12 weeks of Paid Parental Leave

  • Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

AndSOmuch more! We continue to enhance our program, so be sure tocheck our Benefits page here for the latest. Ourteamcan share more during the interview process!

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.

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