Behavioral Health Outreach and Referrals Supervisor

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Position Open To:

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Weekly Scheduled Hours:

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FLSA Status:

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Earliest Start Date:

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Position Duration:

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Job Details:

This is a state-funded position sponsored by the Texas Child Mental Health Care Consortium (TCMHCC). TCMHCC was created by the 86th Texas Legislature to leverage the expertise and capacity of the health-related institutions of higher education to address urgent mental health challenges and improve the mental health care system in this state in relation to children, adolescents, and perinatal women. The University of Texas Dell Medical School is a Health Related Institution (HRI) for the TCMHCC.

The Supervisor, Behavioral Health Referrals and External Relations will work as part of the External Relations and Education Team that supports all Dell Medical School Texas Child Mental Health programs, including the Perinatal Psychiatry Access Network (PeriPAN) and Child Psychiatry Access Network (CPAN), Texas Child Health Access Through Telemedicine (TCHATT), Youth Aware of Mental Health (YAM), and other related mental health programs. CPAN and PeriPAN provide primary care clinic providers and OBGYNs prompt access to on-call psychiatrists to provide expertise in assessment, treatment, and referrals for pediatric and/or perinatal patients identified as having a mental health challenge. TCHATT provides telemedicine or telehealth programs to school districts to help identify and assess the behavioral health needs of children and adolescents and provide access to mental health services. YAM is a school-based program for students in eighth through 12th grades to learn about and explore the topic of mental health.

This position has an end date of 8/31/2026, but may be renewable based upon availability of funding, work performance, and progress toward goals. Funding is expected to continue. A flexible working arrangement agreement can be accommodated based upon the needs of the program and with supervisor approval. This position may require occasional work on-site for some of the scheduled work week. Remote work will require reliable internet access and a suitable private workspace free from distractions.

The Supervisor, Behavioral Health Referrals and External Relations will lead, execute, and deliver on outreach, education, and external stakeholder engagement strategies that increase the visibility and impact of CPAN, PeriPAN, TCHATT, YAM, and other related mental health programs in accordance with statewide goals.

• Actively manages the referrals team and supervises referrals made by staff. Participates in supervision, feedback, and quality assurance checks. Provides mentorship, support, and consultation to referral teams as needed.

• Recruits and retains institutional partnerships with educational institutions, community agencies, and nonprofits to enhance program utilization and sustainability. Identifies and prospects for interested institutional partners and initiates contact. Collaborates with Dell Children's Medical Center on partnerships and resource utilization. Collaborates with community stakeholders to maintain a referral platform following state and TCMHP guidelines. Collaborates with Dell Children's Medical Center to identify, establish, and maintain internal referral pathways. Collaborates with other HRI staff on planning and cultivating relationships systematically. Serves as a liaison to organizations to cultivate a strong mental health access network. Represents Texas Child Mental Health Clinical programs at events, community meetings, and other public forums. Coordinates continuing education opportunities for Texas Child Mental Health Clinical program staff.

• Collaborates with the Communications and Outreach team on requests for workshops and presentations. Plans virtual and in-person meetings and site visits by establishing agendas, purpose, and attendees and organizing the necessary messaging and collateral. Plans and facilitates presentations, webinars, meetings, and special events.

• Assists in developing, planning, and implementing outreach programs and promotional strategies. Assists with the development of outreach and communications plans to complement statewide marketing goals. Conducts and analyzes surveys and studies to determine the effectiveness of practices and the potential of new markets and conduct research. Maintains accurate and timely documentation of activities and outreach data for reporting and auditing purposes. Collaborates on TCMHP goals and initiatives that impact TCMHP.

• Coordinates with Communications Team on paper and promotional supply inventory, identifies supplies needed, and tracks distribution. Assists with scheduling of community, healthcare, and education outreach-related events, workshops, and meetings. Collaborates and completes institutional requirements related to Human Resources and finance. Other duties as assigned.

• Bachelor's degree and at least five years of experience, or a master's degree and three years of professional experience in program or educational coordination or outreach, with at least one year in a medical, educational, or non-profit setting

• Experience executing comprehensive communications and outreach plans and managing multiple projects simultaneously

• Excellent verbal and written communication skills

• Strong interpersonal skills with the ability to interact effectively with medical providers

• Ability to work independently with strong attention to detail

• Ability to communicate effectively both in writing and orally

• Licensed mental health professional, educator, or Registered Nurse (RN)

• Experience working in a K-12 education setting

• Experience with public sector outreach

• Experience communicating complex information to audiences that include high-profile stakeholders

• Experience developing, monitoring, and maintaining stakeholder engagement across multiple programs and platforms

• Experience using Smartsheet or other project management platforms

• Knowledge of national, state, and local mental health policy

$60,000 + depending on qualifications

• May work around standard office conditions

• Repetitive use of a keyboard at a workstation

• Use of manual dexterity

• Occasional weekend, overtime, and evening work to meet deadlines

• Field work as necessary

• Hybrid work arrangement. Position may require occasional on-site work based on program needs and supervisor approval. Remote work requires reliable internet access and a suitable private workspace free from distractions.

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

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Retirement Plan Eligibility:

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.