Case Manager, Threat Assessment and Management

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at www.crisis24.garda.com

Crisis24 - Private Strategic Group (PSG) is the gold standard in global protective and consultative services. We operate at the intersection of precision, discretion, and elite readiness, delivering world-class security solutions to high-profile clients, executives, and organizations across the globe.

Our Threat Assessment and Management Division provide consultation and training. We deliver our services with discretion and care, allowing our clients to make informed decisions with confidence and setting the standard for excellence in the Threat Assessment and Management field. We also provide our security agents with timely, informative reports to mitigate potential risks and support our overall protective mission. THIS IS A REMOTE ROLE

Who We're Looking For

You are passionate about being part of the protective mission of keeping our clients safe, and you have experience in the security field, having assessed and managed cases of inappropriate pursuit including public figure/executive pursuit, workplace violence, and/or domestic violence. You have integrity and operate with unwavering discretion on confidential issues. You thrive in both working independently and working as a team member with other Analysts and Case Managers on joint projects. You are curious, with excellent writing and communication skills. You're comfortable with every day bringing different challenges, and you are comfortable working on urgent projects in a fast-paced environment. You are detailed oriented and driven to get the best product to our clients in a timely manner. You excel at delivering written and verbal reports to our clients and enjoy training and mentoring staff.

What You Will Do

• Assess and manage threat assessment cases (i.e., executive/public figure pursuit, workplace violence, domestic violence) with the oversight of a senior leader on complex cases.
• Analyze investigative and OSINT findings in the development of management plans.
• Write reports and communicate with Executive Protection teams and clients on inappropriate communications and threats directed to public figures and C-suite executives.
• Assist in training Analysts and approving Analyst reports.
• Conduct threat assessment trainings for clients on threat assessment topics.
• This role requires after-hours on call-call availability, including nights, weekends, and holidays as needed.
• While a fully remote position in the U.S., the position may require up to 10 percent travel.

What You Will Bring

• 5+ years of experience in the threat assessment field.
• Bachelor's degree in a related field, such as Psychology or Criminal Justice, preferred.
• Strong writing and communication skills.
• Ability to multi-task with little supervision in a fast-paced environment required.
• Ability to work independently and as a member of a team required.
• Previous experience conducting OSINT or overseeing OSINT analysts a plus.
• Previous experience working at (or consulting to) a corporation in threat assessment, OSINT, investigations, etc. and/or working with Executive Protection teams a plus.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.