Solutions Engineer - New York State Public Sector

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Candidate must be located in, or willing to relocate to, the Syracuse area.

Meet the Team

Join Team Cisco! We are looking for an outstanding Solutions Engineer to join our mission to "Serve Those Who Serve" - public sector customers in New York State and specifically our local government and higher education customers. Together, we drive business outcomes that exceed customer expectations, foster strategic relationships, and create a culture of learning and technical excellence.

Your Impact

As a Solutions Engineer, you will play a critical role as a technical pre-sales engineer for a subset of our customers. This role offers a unique opportunity to engage deeply with our customers. You will collaborate with Account Executives, integrated team members, partners, and the business entities of Cisco to deliver exceptional business outcomes.

• Lead and participate in high-impact customer engagements such as Tech Days, Executive Briefings, and other events.

• Build executive relationships and champions within accounts through trust, business acumen, and technical strategies.

• Build and maintain technical excellence across the Cisco portfolio.

• Ensure Cisco solutions are tied to customer strategies and goals.

• Partner with Services Account Executives to drive full lifecycle adoption of our solutions and position our CX offerings.

• Influence the future of our portfolio by participating in advisory boards, tiger teams, and providing customer feedback.

• Champion a culture of learning and coaching while continuously investing in your personal professional development.

Minimum Qualifications

• 5+ years of industry experience and experience as a pre-sales solutions engineer.

• CCNA-level experience with the ability to achieve the CCNP Enterprise certification within 12 months of joining Cisco.

• Hands-on experience with Cisco technologies such as Networking, Security, Collaboration, Data Center & Cloud, and Observability.

• Excellent presentation skills.

• Ability to travel to customer locations for meetings and presentations.

Preferred Qualifications

• CCNP or CCIE certification or equivalent.

• Experience presenting complex technical solutions to both technical and non-technical audiences, including CxO-level executives.

• Strong problem solving and troubleshooting skills.

• Experience with AI for solving problems.

• Knowledge of the Cisco partner ecosystem.

• Competitive knowledge of the IT industry.

• A track record of consultative selling.

• Experience in IT Architecture or Operations.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.