Remote New

Associate Implementation Manager

Symetra
paid holidays, sick time, 401(k), remote work
United States
Feb 19, 2026
Do you have experience with products such as, Supplemental Health, or Group Benefits? If so,Symetra has an exciting opportunity to join our team as an Associate Implementation Manager! About the role The Associate Implementation Manager will be responsible for the implementation of groups that are generally under 500 lives for Life, AD&D, Disability, Absence Management and Supplemental Health Benefits. They will be responsible for the installation of assigned sold cases, from point of sale through delivery of final bill and contract. They will lead preparation of plan materials such as administrative documents and customer education materials. This role requires a results-oriented professional who is comfortable driving deliverables to completion amidst competing priorities and demands. You must be able to confidently create and implement effective communication and change-management strategies for projects, and drive adherence to timeframes and deadlines. What you'll do in this role Accountable for managing the implementation of u500 groups and coordinating with multiple departments (e.g. Contracts, Claims, Underwriting, Compliance) to ensure the timely, accurate and complete implementation onboarding our new customer's Workforce Benefits. Collaborate with Sales Representatives to present at finalist meetings. Develop and maintain effective relationships with the Account Management, Sales, Underwriting and Operations teams. Research installation issues & develop customer specific resolutions. May include auditing contract drafts to ensure content matches the employer requests. Actively identify, manage and resolve issues appropriately to conclusion escalating as appropriate. Engage directly with customers via various channels, including phone, video conferencing, and email. and transition of the implemented account to Account Management. Work directly with third party Broker/Consultant to ensure smooth implementation. Act as the primary liaison between IT and customers for eligibility feeds. What we offer you "Just do it! Even if you feel like you may not be 100% qualified, apply. Sometimes we see potential in others that they cannot see in themselves. You may be overqualified, or you may be the "something special" we are looking for to bring a unique, fresh approach to our company." - Ruby S., Associate EDX Analyst If you want to work for a company that is always considering its employees while working towards sustainable growth this is that company. Within Symetra, there is always innovation, empowerment, and growth opportunities, all while providing us with a great work/life balance and incredible benefits for a very reasonable cost!" - Cindy J. G., Sr. Product Owner "I started my Symetra journey through a temp role in Agency Services. I appreciated the flexibility of remote work and the opportunity to learn new areas of the business. Leadership valued my ideas and gave me a chance to contribute and grow, which led to a full-time position. I've been able to join ERGs, expand my network, and continue learning on a range of topics. I stay because of the culture-Symetra truly invests in its people, promotes diversity and inclusion, and offers great resources to support both career development and work-life balance." - Carena M.R.., Unit Manage Benefits and Perks We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. Flexible full-time or hybrid telecommuting arrangements Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% Paid time away including vacation and sick time, flex days and ten paid holidays Give back to your community and double your impact through our company matching Want more details? Check out ourSymetra Benefits Overview Compensation Hourly Salary Range: $32.80- $ 54.64 plus eligibility for annual bonus program Who you are: This is an entry level professional role. Requires basic understanding within field of specialization. Demonstrates basic skills and fundamental knowledge within the job family, learning through experience. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: https://symetra.eightfold.ai/careers Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL. Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in: Disqualification from the recruitment process Withdrawal of a job offer Termination of employment and other criminal and/or civil remedies, if fraud is discovered #LI-OR1 #LI-Remote