Security Officer - Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk in Springfield, OH, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Officer at a dynamic tech, media, and telecom location, you will be the first point of contact for employees, guests, and vendors. You will monitor entry activity, manage visitor check-ins, verify credentials, answer calls, and document security-related incidents with clear communication. With Allied Universal, you will bring an agile, reliable, and innovative approach, supporting a caring culture built on teamwork and integrity.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to employees, visitors and/or vendors by following site-specific, security-related procedures and access control policies at the front desk.
• Monitor entry points and lobby activity, issue and/or verify visitor credentials, manage sign-in processes, and direct guests to the appropriate contacts.
• Answer phones and handle general inquiries, route calls and/or messages, and support reception operations for a tech, media and/or telecom office location.
• Respond to incidents and critical situations in a calm, problem-solving manner, including contacting appropriate internal teams and/or emergency responders as needed.
• Complete required documentation such as visitor logs, incident reports, and shift activity records in accordance with Allied Universal and site guidelines.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.