Tennis Shop Attendant

Job Overview

The Tennis Shop Attendant serves as a primary point of contact, greeting and assisting members and guests at the Fitness Center and Tennis Pro Shop. The core mission is to provide exceptional customer service, answer questions, and ensure every guest enjoys a pleasant and seamless experience. You will be responsible for maintaining a clean and visually appealing facility while ensuring all supplies and retail merchandise are well-stocked.

Qualifications

• Education: High school diploma or general education degree (GED).
• Experience: Previous experience in a retail environment is preferred.
• Communication Skills: Ability to comprehend reading materials and speak, read, and write fluently in English.
• Interpersonal Skills: Excellent oral and written communication skills with a neat and pleasant overall appearance.
• Problem Solving: Strong ability to resolve issues and handle customer complaints by informing supervisors in a timely manner.
• Work Ethic: Ability to maintain a clean, safe, and environmentally responsible work environment.

Essential Functions

• Guest Relations: Greet and assist members and guests as they enter the facility.
• Scheduling: Answer phone calls and schedule appointments for tennis courts and lessons.
• Financial Transactions: Efficiently handle sales transactions within the Point of Sale (POS) system.
• Technical Proficiency: Utilize Golf Pro and V1 systems for scheduling and checking in guests for services.
• Facility Maintenance: Maintain the cleanliness of both the Tennis and Fitness centers.
• Merchandising: Ensure all retail items are folded, hung, neatly organized, and re-stocked as needed.

Comprehensive Benefits

We offer competitive packages designed to support your health, wealth, and lifestyle:

• Health & Wellness: Medical, Dental, and Vision insurance.
• Income Protection: Long-term and short-term disability, Major Illness, and Accident insurance.
• Financial Security: 401k plan with employer match and an Associate Relief Fund.
• Growth: Competitive pay with scheduled reviews and raises, plus career advancement through our Manager in Training (MIT) Program.
• Resort Perks: Subsidized associate housing, shuttle service, and weekly meal subsidies.
• Travel & Leisure: Discounts at over 100 Crescent Hotels & Resorts properties and access to resort amenities like golf.

Experience the Beauty of Lake LBJ

Horseshoe Bay Resort is nestled on 17,000 acres in the breathtaking Central Texas Hill Country. We offer a unique blend of luxury and genuine Texas hospitality, providing an "outdoor lover's dream" near Austin and some of the nation's premier golf courses. With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort.