New

Account Specialist II

ECOLAB
United States, Minnesota, St. Paul
Feb 13, 2026
What's in it For You: * Supportive, team-oriented atmosphere that nurtures your entrepreneurial spirit and respects your abilities. * High potential career opportunities, due to our commitment to promoting from within. * Ability to network with high level customer stakeholders across the food service, hospitality, gaming, and food retail industries. * Comprehensive benefits package and competitive wages. * An opportunity to be part of a Fortune 500 company dedicated to a cleaner, safer, healthier world. What You Will Do: * Participate in the Request for Information (RFI) / Request for Proposal (RFP) process for new customer prospects * Manage all aspects of designated number of key customer accounts including new customer rollouts. * Act as primary Sales Operations customer contact for assigned projects and accounts, completing or delegating all requests for designated account alignment. * Partner with Sales Operations primary team members to support additional customers within aligned regions, as needed * Create and present industry leading data driven business reviews geared towards customer solutions and recommendations * Respond to direct customer email and phone communication, which includes managing customer concerns, requests, and general program inquiries * Create and execute on dynamic and innovative reporting requests * Provide data driven analyses and recommendations to help customers execute on objectives and drive a culture of pest elimination. * Validate, manage, and upload customer hierarchy alignments for customer-specific alerts and reporting * Cross-functional relationship building with Commercial Digital Solutions, finance, operations, global business services, marketing and other internal teams. * Collaborate with other divisions of Ecolab to support our customers. * Manage customer expectations and program components to be implemented by internal teams. * Assist Account Managers with support of key corporate customers * Mentor, train, and onboard new Account Specialists. Minimum Qualifications: * Bachelor's Degree * Minimum of 2 years of customer service experience in call center or professional business environment * Intermediate user of Microsoft Office Suite * Excellent time management skills with ability to multi-task and prioritize to meet deadlines * Excellent verbal and written communication skills * Strong analytical and organizational skills * Immigration sponsorship not available for this role Preferred Qualifications: * Advanced user of Microsoft Office Suite * Experience processing large amounts of data (customer and financial reporting) * Familiarity with Pest Elimination business practices and procedures * Salesforce.com experience * IBMi (AS400 & CMS) experience * At least 2 years of account management or B2B sales experience * A degree in Business, Project Management or Data Analysis * Demonstrated leadership experience. * Ability to think critically and demonstrate problem-solving capabilities * Ability to be productive in both team and self-supporting environments * Ability to present to medium or large groups * Ability to learn unique and proprietary software Annual or Hourly Compensation Range The pay range for this position is $57,800.00 - $86,800.00. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.Click here to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: - Undergo additional background screens and/or drug/alcohol testing for customer credentialing. - Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website. Our Commitment to a Culture of Inclusion & Belonging At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.