Software Engineering SMTS

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

What you'll be doing:
As a Software Engineer at Salesforce, you will be part of a dynamic global team delivering and supporting technology infrastructure to meet the growth needs of the business. You will be involved in projects that will optimize current services and work on building next generation software for the global production environment. You will collaborate with the Engineering and Development teams to ensure the designed service is fully operational with streamlined processes and procedures for ongoing support and maintenance.

Some of the things you'll be doing include...

• Identify areas where software can be developed to provide operational efficiency and detailed visibility into metrics and ongoing activities to the customer.

• Identify areas where software and AI based automation can be developed to reduce errors, increase availability and velocity of operations.

• Enhance our automation capabilities and develop orchestration to optimize efficiency and cost-effectiveness.

• Design, develop and test software keeping a, b and c in mind and working with other engineers on the team.

• Support Puppet and Oracle operational work.

• Be excellent in organization and time management.

Your technical skills should include

• Excellent analytical and coding skills.

• Must have expertise in Python, Javascript, Go

• Experience in Postgress, Terraform, Kubernetes, Karpenter is preferred.

• Knowledge in Database Operations.

• Experience in public cloud skills AWS/GCP

• Experience with Puppet

Nice to have

• Knowledge in Elastic Search/Kibana stack.

• Knowledge in REST APIs.

Who you are...

• Self-starter. You are intrinsically motivated and a lifetime learner. You are unintimidated by ambiguity or a hard problem and are always looking for ways to innovate, improve, and raise the bar!

• Demonstrate high proficiency in engineering best practices, such as accessibility, fault tolerance, concurrency, reusability, extensibility, API design, maintainability, security, scalability, testability, and overall quality.

• Driver. You can lead engineers by example in continuously improving both the quality and productivity of your deliverables.

• Doer. Demonstrate a consistent track record of driving the creation of features that are impactful to our customers.

• Influencer. Participate in the reviews of other teams' designs, and provide constructive and clear feedback when reviewing the work of others.

• Communicator. Communicate clearly and efficiently with internal partners (Architects, other teams, Support Engineers, and so on) and stakeholders to share information, resolve dependencies or problems, and integrate feedback.

Basic Requirements:

• BS or MS in Computer Science, Information Management, or a related field

• Experience in AWS and GCP

• Excellent programming skills in Python / Java / Terraform / Go

• Must be a self-starter, highly motivated, able to shift directions quickly when priorities change, think through problems to come up with innovative solutions and deliver against very tight deadlines

• Willingness to learn and master unfamiliar technologies and/or concepts

• Strong analytical & problem solving skills

• Excellent spoken and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences

• Proactive and forward thinking attitude and creative problem solving ability

• Excellent team player able to work with virtual and global cross functional teams

• Systems: Experience in Cloud Technologies like AWS and GCP

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.