Performance Assurance Manager

Idaho National Laboratory's (INL) Facilities and Site Services Chief Operating Officer group is seeking forward-thinking professionals interested in exploring a career as a Performance Assurance Manager! Our team works a 9x80 schedule located in Idaho Falls with every other Friday off.

The Senior Manager integrates issues management, Lessons learned, management observations, and self-assessment into the broader CAS ecosystem, leveraging innovative approaches-including AI and advanced analytics-to enable proactive risk management and continuous improvement. This role partners across the laboratory to ensure assurance activities are mission-aligned, stakeholder-informed, and operationally impactful.

Responsibilities Include:
Oversee budget planning and execution for assurance programs, manage a team of professionals, and ensure organizational impact through strategic initiatives. Champion adoption of digital tools, AI-driven analytics, and performance dashboards to enhance decision-making and transparency. Establish and maintain enterprise-level performance metrics and dashboards to monitor progress and drive accountability.

• Provide **strategic vision and leadership** to performance assurance staff, ensuring alignment with organizational objectives and continuous improvement initiatives.

• Influence cross-functional teams and drive organizational impact through collaboration and data-driven decision-making.

• Lead development and reporting of Key Performance Indicators (KPIs) to organizational leadership, integrating advanced analysis of operational data to identify trends and efficiency opportunities.

• Apply **Human Performance Improvement (HPI)** principles to proactively reduce error-likely situations and enhance organizational reliability.

• Conduct and oversee **time and motion efficiency assessments** to evaluate workflow effectiveness, identify bottlenecks, and recommend process optimizations that improve mission performance.

• Develop forward-looking **efficiency outlooks** and predictive models to inform leadership decisions and resource planning.

• Serve as the primary point of contact for governance bodies (IOPAC, REB, CAS/DOE) and lead Management Review Meetings (MRMs) to identify performance risks and strategic improvement opportunities.

• Mentor staff in advanced performance analysis techniques, including HPI methodologies and efficiency assessment frameworks, fostering a culture of operational excellence.

• Ensure integration of assessment findings into corrective action systems and maintain rigorous oversight of closure processes.

• Drive continuous improvement initiatives across organizational boundaries, leveraging data-driven insights to enhance productivity and mission success.

Minimum Requirements:

• Bachelor's degree in business, Technical, or related field plus 8 years' experience and 2 years leadership experience, or Advanced Degree plus 6 years' experience and 2 years of leadership experience.

• Demonstrated expertise in Human Performance Improvement (HPI) principles and application.

• Strong analytical skills with experience in performance data interpretation and risk identification.

• Ability to credibly advise senior leadership on strategic matters impacting organizational performance.

• Must be capable of working effectively across organizational and functional boundaries.

• Ability to acquire and maintain a Department of Energy 'Q' clearance (requires U.S. Citizenship).

Preferred Knowledge, Skills, Experience

• Experience with DOE/NNSA programs and compliance requirements.

• Experience as a Lead Assessor, Critique Leader, Cause Analyst, and/or PAAA/NTS Screener in accordance with Laboratory requirements.

• Working knowledge of performance assurance software tools (e.g., SharePoint, DevonWay, OpexShare).

• Maintenance and operations experience/background.

• Ability to conduct time and motion studies, efficiency assessments, and develop actionable improvement plans for maintenance and operations organizations.

Physical Requirements:

While performing the duties of this classification, the employee is frequently required to stand, walk, sit, stoop, kneel, bend, and work in an office and field/laboratory environment. The job requires hand/finger dexterity to keyboard or type, handle materials, manipulate tools, and reach with hands and arms. The job requires operation of job-related equipment and driving a vehicle. The employee must occasionally lift and/or move up to 35 pounds. Sufficient visual acuity and hearing capacity to perform the essential functions and interact with people is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Information:

• The target pay range for this position is ($142,143 - $214,728) annually. The full pay range is salary grade 530 ($107,844 - $274,980). At Idaho National Laboratory compensation decisions are determined using factors such as education, relevant experience, and other credentials.

• TDP: This is a testing designated position; you will be required to submit to a pre-employment drug screen and periodic drug testing throughout the term of your employment.

Benefits and Relocation

• Medical, Dental, Vision, and Flexible Spending Accounts
• 401(k) with a 4.2% employer contribution and up to 4.8% match (regular positions) or self-contribute access (postdoctoral positions)
• Paid time off (personal leave)
• Employee Education Program (tuition assistance for eligible positions)
• Comprehensive Relocation Package
• Benefit eligibility subject to multiple factors, including employment status and position classification.

At this time, BEA will not sponsor any H1-B visas obtained outside of the United States of America (U.S.A.), including consular visas.

INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy's mission in nuclear energy research, science, and national defense. With more than 6,300 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to change the world's energy future and secure our nation's critical infrastructure.

INL Mission:

Our mission is to discover, demonstrate and secure innovative nuclear energy solutions, other clean energy options and critical infrastructure.

INL Vision:

Our vision is to change the world's energy future and secure our nation's critical infrastructure.

Selective Service Requirements:

To be eligible for employment at INL males born after December 31, 1959 must have registered with the Selective Service System (SSS). For more information see www.sss.gov.

Equal Employment Opportunity:

Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Reasonable Accommodation:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Other Information:

When applying to positions please provide a resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration.