Human Resources Consultant

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

The mission of the School's human resources (HR) office is to provide counsel and guidance and to lead initiatives on behalf of the School. We serve as an adviser to School personnel on HR policies, procedures and systems including Appointments, Promotions and Tenure ( APT); recruitment and hiring; performance management; employee relations; as well as many other areas. We also serve as the liaison between the School and various offices around campus (Provost's Office, Office of Human Resources, Equal Opportunity Office, Office of University Counsel, Office of Postdoctoral Affairs, as well as other UNC-Chapel Hill offices) on personnel issues.

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.

The HR Consultant serves as a trusted partner and primary point of contact for staff and faculty within assigned departments through the Gillings HR Service Center ( GHRSC). This role delivers high-touch, customer-focused HR support, ensuring a positive and seamless experience for employees and managers. The HR Consultant supports a wide range of HR services including recruitment, compensation, position management, payroll, data integrity, and faculty APT processes using the school's HR service request system to track and resolve requests efficiently. Responsibilities include initial triage, resolution, and proactive follow-up, while maintaining accurate records and meeting established service level agreements. The HR Consultant provides consistent guidance on HR policies and best practices, builds strong relationships, and acts as a resource for problem-solving. This position also monitors department-specific trends, identifies recurring issues, and recommends process improvements to enhance service delivery.

This position reports to the HR Team Lead and will serve as a backup to assigned HR Consultants within the GHRSC.

Bachelor's degree and two years of progressively responsible professional human resources management experience; or equivalent combination of training and experience. All degrees must be from appropriately accredited institutions.

* Prior professional HR experience.
* Demonstrated ability to manage complex processes and collaborate with diverse stakeholders.
* Excellent communication, problem-solving, and organizational skills.
* Experience with HRIS systems and/or data reporting tools.
* Demonstrated knowledge of federal and state employment laws and regulations, including but not limited to the Fair Labor Standards Act ( FLSA), Family and Medical Leave Act ( FMLA), and Americans with Disabilities Act ( ADA)

* Knowledge of Appointment, Promotions, & Tenure process/tracking.
* Knowledge of ConnectCarolina, CarolinaTalent, lnfoPorte and UNC TIM.
* Prior experience in a higher education setting.
* Demonstrated knowledge of payroll processes and procedures.
* Prior HR service center experience.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.