New

Non Medical Case Manager

Exceed, LLC
$77,500.00 - $78,500.00 / yr
United States, North Carolina, Camp Lejeune
Feb 12, 2026
Job Title: Non-Medical Case Manager? Employment Type:?Full-Time? Position Overview? The Non-Medical Case Manager provides comprehensive non-clinical case-management support to Wounded, Ill, and Injured (WII) Marines. This role manages assigned caseloads,?identifies?and coordinates resources,?documents?all case activity, and supports Marines through key transitional periods, including post-EAS support. The position requires strict compliance with privacy requirements and operational coordination within the WWR framework.?This position is contingent upon contract award. Key Responsibilities? Manage an active caseload of up to 40 non-complex non-medical cases.? Identify?financial, administrative, personal, and transitional needs of assigned Marines.? Coordinate benefits, services, and community resources to support recovery and reintegration.? Document all case activity in MCWIITS?in accordance with?program standards.? Provide case management support for up to?120 days?post-EAS for RCC-assigned Marines.? Achieve and?maintain?95% case-note timeliness and accuracy.? Handle detailed Protected Health Information (PHI) in compliance with HIPAA and Privacy Act requirements.? Rotate to the Wounded Warrior Regiment Operations Center for immersion training and operational support.? Communicate effectively with Marines, family members, recovery care coordinators, and partner organizations.? Support continuity of care through?accurate?documentation, follow-up, and coordination.? Maintain professionalism, empathy, and discretion in all interactions.? Required Qualifications? Bachelor's degree in Social Work, Psychology, Counseling, Human Services, or?a related field.? Minimum of 5 years of direct non-medical?case-management?experience supporting wounded, ill, or injured service members or veterans.? Experience working with Marine Corps, Department of Veterans Affairs (VA), or DoD Recovery Care Coordinator programs preferred.? Ability to obtain and?maintain?a Tier 3 (T3) clearance and Common Access Card (CAC).? Demonstrated experience managing sensitive PHI and complex documentation requirements.? Preferred Certifications? Certified Case Manager (CCM)? Accredited Case Manager (ACM)? (Preferred for veteran support roles)? Key Competencies? Non-medical case management? Veteran and service-member support? Resource coordination and benefits navigation? Documentation accuracy and timeliness? Privacy, confidentiality, and compliance? Stakeholder coordination and communication? Federal program professionalism? ? THIS POSITION IS CONTINGENT UPON AWARD.? ? ?