Director, Manufacturing - Dental Prosthetics

POSITION DESCRIPTION:

The Director, Manufacturing - Dental Prosthetics (DMDP) is the manufacturing leader for all custom products and is responsible for overseeing the safety and quality standards across all dental prosthetic product lines, along with a commitment to consistent on-time delivery. Other key responsibilities include working with VP, Operations to monitor, improve and drive efficiency in both production and general operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Leads and oversees the Argen Digital Manufacturing Center.
• Providesexpert leadership and technical guidance across fixed, removable, and implant dentistry, including a strong working knowledge of porcelainapplications.
• Ensures that the Sales team's requirements are heard and understood, as they are the voice of the customer. Champions quality excellence across the Argen Digital Manufacturing Center by setting andmaintainingbest-in-class quality standards.
• Brings extensive experience in highly digitalworkflows,nesting, processing, and finishing, with the handson capability to train, mentor, and elevate team performance.
• Acts as the primary escalation point for qualityrelated concerns, partnering closely with team leads to investigate, resolve, and proactively prevent issues while translating customer feedback into continuous improvement.
• Works with the Digital manufacturing team to mitigate risks that couldimpactoperations and reputation. This involves assessing potential issues, developing contingencyplansand ensuring compliance with regulatory and industry standards.
• Educates and supports employees without a dental background by clearly communicating the critical quality requirements of dental restorations.
• Utilizes industrystandard CAD and CAM software to support digital manufacturing workflows and quality outcomes.
• Collaborates with Engineering to develop, implement, and continuously improve standard operating procedures (SOPs) and work instructions within the Argen Digital Manufacturing Center.
• Communicates effectively and professionally with Quality, Manufacturing,Finance,and customerfacing teams to ensure alignment and consistent execution.
• Partners with the Business Development team to support the introduction of new products into the manufacturing workflow, ensuring quality requirements are defined from the outset.
• Collaborates closely with the finance team to oversee budgets and monthly reporting for the manufacturing departments responsible for producing dental prosthetics and aids in product costing and return on investment (ROI) analysis for various projects.
• Performs other related duties as required to support operational excellence and business needs.

EXPERIENCE & QUALIFICATIONS:

• Demonstrated success built ona strong foundationof education and hands-on experience; a high school diploma or equivalent isrequired, while a two-to-four-year accredited college degree or technical certificate is highly desirable.
• Completion of a dental-related training program with formal certification is strongly preferred.
• 10+ years of progressive experience in analog dental technology, with a proventrack recordof producing high-quality prosthetic outcomes.
• 5+ years of hands-on experience in digital dentistry, including CAD design and additive and subtractive manufacturing workflows.
• Current CDT accreditationstronglypreferred, reflectinga high levelof professional competence and industry recognition.
• Broadexpertiseacross multiple disciplines of dental technology, enabling flexibility and informed decision-making.
• This role requires a comprehensive understanding of fixed, removable, and implant dentistry, including porcelain application, and works collaboratively with cross-functional teams to address quality-related issues, enhance manufacturing workflows, and drive continuous process improvement.
• Exceptional manual dexterity, precision, and hand-eye coordinationrequiredfor detailed dental manufacturing work.
• Consistentlydemonstratea high levelof attention to detail and commitment to quality.
• Proven ability to develop clear,accurate, and thorough documentation supporting quality control and manufacturing processes.
• Ability to multi-task and prioritize.
• Strong interpersonal skills and the ability to interact with diverse demographics.
• Empathetic attitude and ability to handle challenging situations with patience and professionalism.
• Excellent organizational and time management skills to prioritizetasks,projects effectively
• Ability to meet deadlines.
• Strong problem-solving skills, with the ability to quicklyidentify, troubleshoot, and resolve workflow and production issues.
• Solid financial acumen in the Dental manufacturing environment.
• Excellent written and verbal communication skills, with the ability to effectively collaborate across teamsincluding excellent presentation skills toteach and communicate.
• Experience mentoring and developing junior manufacturing technicians, fostering skill growth and quality awareness.
• Strong drive for continuous learning and professional development within evolving dental technologies.
• Able torepresentArgenin accordance withour Core Values.
• Strong andpracticalknowledge of LEAN manufacturing principles and continuous improvement concepts preferred.
• Demonstrated ability to learn and apply complex technical concepts through work instructions, standard operating procedures, and structured on-the-job training.
• Knowledge of cGMP regulations ISO 13485, 21CFR Part 820, CMDR SOR/98-282, 93/42/EEC, RDC 16 2013, MHLW MO 169 and TG(MD)R Sch3 preferred.