Overview
Looking to be part of something more meaningful? At HonorHealth, you'll be part of a team, creating a multi-dimensional care experience for our patients. You'll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let's go beyond expectations and transform healthcare together. HonorHealth is one of Arizona's largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com.
Responsibilities
Job SummaryThe Software Product Owner is accountable for the strategic direction, governance, and overall value realization of a core enterprise platform, driving platform success and continuous optimization. The position ensures technical health, nancial performance, and stakeholder alignment while driving roadmap execution, change management, and delivery of measurable business outcomes.
Essential Functions
Governance and Change Management
- Lead governance processes, including prioritization of enhancements, upgrades, and releases.
- Establish and enforce technical and application change management standards, ensuring compliance with documentation and audit requirements.
- Develop and execute communication strategies for platform changes and releases.
- Ensure training materials and documentation support adoption and user engagement.
- Manage vendor relationships and integrate external roadmap strategies into HonorHealth's platform evolution.
Release & Optimization Management
- Oversee end-to-end release lifecycle: scoping, conguration, testing, deployment and communication.
- Drive optimization initiatives, including calendar management, functional conguration, and integration development.
- Ensure support team compliance with change documentation standards (e.g., ServiceNow).
Performance
Management
and
Value
Realization
- Own platform budgeting, forecasting, and cost optimization strategies.
- Drive the development of, and monitor, benet realization and ROI metrics for
- platform investments.
- Govern reporting frameworks, analytics hubs, and dashboards to measure performance.
- Drive continuous improvement initiatives to maximize platform value.
Stakeholder
Engagement
- Inuence senior stakeholders and lead governance committees to ensure
- alignment with organizational priorities.
- Serve as the primary liaison between business units, IT teams, and external
- vendors.
- Communicate platform strategy, performance, and roadmap updates to executive leadership.
Technical Health
- Ensure platform stability, scalability, and security compliance.
- Monitor and address technical debt and performance issues proactively.
- Oversee integration development and ensure adherence to architectural standards.
- Conduct risk assessments for upgrades, releases, and integrations.
- Develop and manage platform support structure and resource requirements.
Analytics, Reporting & Capacity Planning
- Govern reporting frameworks, discovery boards, and analytics hubs.
- Lead staffing and capacity planning for platform-related initiatives.
- Monitor benet realization and ROI metrics for platform investments.
Education
- Bachelor's degree in business, Information Systems, or related eld. - Required
- Master's degree in business administration or technology management. - Preferred
Experience
- Minimum 3 years of experience in platform management or enterprise systems ownership. - Required
- Proven track record in product ownership, release management, and vendor governance. Preferred
License and Certifications
- Certication in relevant platform- Preferred
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HonorHealth
Feb 12, 2026