Network Engineer IV

UCF IT:

UCF IT is an impressive multi-departmental organization that is committed to achieving the highest standards of the UCF Creed - Integrity, Scholarship, Community, Creativity, and Excellence. Being one of the largest university divisions (that includes multiple area campuses), UCF IT prides itself on being able to adapt and conform to the growing changes at one of the nation's largest metropolitan universities.

At the University of Central Florida, we challenge each other and ourselves to do extraordinary things. As a model for higher education in the 21st century, we create a large-scale positive effect on our students, our region, and our world. For UCF faculty and staff, that means greater challenges to tackle, more meaningful opportunities to grow and rewarding experiences.

We're seeking qualified individuals with the passion and talent to help UCF fulfill its mission of being an academic, partnership and research leader. Ready to join our team?

The Opportunity:

UCF IT Telecommunications seeks candidates for a Network Engineer IV. The Network Engineer IV role is an integral part of the Network Services team within the Telecommunication Network Service division. This position centers on the implementation and management of network design. Its key objective is to support the varied needs of both internal and external customers while ensuring the ongoing operation of the network environment.

Close collaboration is essential, and the Network Engineer IV will work closely with the Infrastructureteam, architects, and a dedicated team of network engineers. Together, they maintain a robust and secure network infrastructure that serves the needs of UCF's campus community.

Responsibilities:

• Evaluate and implement network hardware and software solutions to enhance performance and reliability. Optimize the network for fast, reliable data access and transfers.

• Responsible for implementation and optimization of Network LAN, WAN, and Data Center designs. Reviews architectural plans and designs along with configuration and integration support. Also provides operational support for complex network deployments and assists the technical operational team throughout all disciplines of Network Services.

• Assist in creating knowledge base articles to document solutions, processes and procedures.

• Provide client education on how to use equipment, software, and university systems.

• Work with vendor escalation services, process vendor support tickets for UCF IT and communicate effectively with UCF IT Infrastructure management and clients.

• Meet assigned Objectives & Key Results (OKR) and service level target metrics on an annual basis to ensure high level of service delivery.

• Follow Standard Operating Procedures within UCF IT and the Infrastructure department to perform: Change Management, Request Management, Incident Management, and Problem Management functions within ServiceNow.

Minimum Qualifications:

Bachelor's degree and 5 years of relevant experience; or High School Diploma (or equivalent) and 8 years of relevant work experience in lieu of degree. Oran equivalent combination of education and experiencepursuant toFla. Stat. 112.219(6).

Preferred Qualifications:

• Experience implementing general network designs and best practices in both Cisco and/or Extreme Networks environments.

• Excellent understanding of the network topology and troubleshooting of network and hardware related problems.

• Demonstrated hands-on product and technology skills in at least two of the following areas: Network Monitoring / Switches / Routers / Network Design / Secure Access / Software Defined Networking / Identity Services Engine / Wireless / Local Area Networking / Wide Area Networking / Cloud / Analytics / Telemetry / Routing Protocols / Operating Systems & Database Security.

• Software knowledge: IPAM, ServiceNow, Secure CRT, Teams, (Visio) Lucid Charts, Reporting and Syslog.

• Certifications: CCNA, CCNP, ENA, Network+ / Security +.

Special Instructions to the Applicants:

• Position requires a valid driver's license. The position may involve driving to various locations on and off campus to conduct University business.

• This role supports work within secure and regulated environments and involves Criminal Justice Information Services (CJIS) related background screening and access protocols.

• Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.

• The anticipated salary range for this position is $89,076 - $125,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

• If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.

• Approximately one week every three monthsrequires afterhours oncall coverage(around 10:00 p.m. to 6:00 a.m.).

• This is an Auxiliary-funded position. Employment is subject to the availability of funding and may cease at the time funding for this employment is depleted.

• UCF is seeking to fill multipleroles. Candidates for this job posting will be considered for additional Network Engineer IV vacancies in this department.

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As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.