Manufacturing Training Supervisor

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

The Site Training Supervisor is responsible for developing, implementing, and managing comprehensive training programs for hourly manufacturing employees, including hands-on technical training, safety training, and frontline leadership development. This role will lead a team of trainers and oversee training delivery across all shifts and departments. The Training Supervisor also supports training and development initiatives for salaried employees and ensures all training records are accurately maintained to meet internal standards and regulatory compliance. The Training Supervisor will work as a liaison between the Lochinvar Business Unit and the AO Smith Training and Development department.

Training Program Management

• Design, implement, and manage training programs for hourly manufacturing employees (technical, safety, and operational training).
• Develop and maintain frontline leadership training programs for new and existing team leaders/supervisors.
• Collaborate with safety, operations, and quality teams to ensure training content is aligned with production and compliance needs.
• Monitor training effectiveness and make continuous improvements based on feedback, metrics, and performance outcomes.

Trainer Team Leadership

• Lead, coach, and develop a team of trainers to deliver high-quality and consistent training across shifts.
• Assign training projects and monitor execution to ensure timely and effective delivery.
• Evaluate trainer performance and provide coaching and development opportunities.

Training Records and Compliance

• Maintain comprehensive and accurate training records for all employees in compliance with internal policies, safety standards, and regulatory requirements.
• Ensure all new hire onboarding and recurring training is completed and documented.
• Conduct audits and ensure readiness for internal or external training compliance reviews.

Salaried Employee Development

• Support training and development initiatives for salaried staff, including professional development programs, soft skills training, and leadership development.
• Partner with HR and department leaders to identify learning needs and recommend targeted training solutions.

Training Strategy & Continuous Improvement

• Assess training needs through job analysis, performance reviews, and consultation with department leaders.

• Evaluates annual forecasting of training resources and needs of company to plan training programs accordingly.

• Develop and manage the annual training calendar and budget.
• Stay current on training best practices, tools, and technologies to continuously improve the training function.

• Bachelor's degree in Human Resources, Organizational Development, Education, or a related field.
• 5+ years of experience in training and development, preferably in a manufacturing environment.
• 2+ years of experience managing a training department or leading a team of trainers.
• Strong knowledge of adult learning principles, instructional design, and training delivery methods.
• Excellent communication, leadership, and project management skills.
• Proficiency in all Microsoft Office and Learning Management Systems (LMS).

ADDITIONAL QUALIFICATIONS:

• Experience with frontline leadership training in a manufacturing setting.
• Knowledge of OSHA safety training requirements.
• Certifications in training or instructional design (e.g., CPTD, ATD, OSHA trainer certification) are a plus.

WORKING CONDITIONS:

• This position requires regular presence on the manufacturing floor in addition to office-based work.
• May involve occasional travel to other company facilities or training sites.

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

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In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.