Application Coordinator II

General Position Summary: The Application Coordinator Associate (ACA) participates in the development and design of the application(s) for which the AC A is responsible and is required to gain an in-depth knowledge of the assigned Epic module(s).

Demonstrates basic knowledge of computer systems, applications and interfaces as acquired through a degree program in Business Administration, Information Technology, Computer Engineering, or Clinical studies.

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   Exhibits ability to gather the appropriate data and devise and design simple systems solutions to user issues and problems.

   
   

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   Demonstrates ability to devise simple benchmarking metrics to assess system performance.

   
   

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   Demonstrates a basic understanding of the clinical or business operations functions.

   
   

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   Demonstrates attention to detail in data gathering, specifications development and documentation and record keeping.

   
   

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   Communicates effectively with users, colleagues and developers.

   
   

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   Demonstrates basic degree of analytical skill.

   
   

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   Works under direct supervision in support of team initiatives.

   
   

Job Responsibilities:

Certifications: Required to complete and pass certification in assigned Epic application module(s) within 120 days of employment in this role.

Experience: Work experience in a professional environment as obtained through an internship or fellowship program.

Preferred Job Qualifications:

Knowledge of clinical and/or healthcare business information systems in a large and complex healthcare organization as obtained through the candidate's field of study.

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  Knowledge of the current healthcare environment as obtained through the candidate's course of study is preferred.

  
  

Knowledge, Skills, & Abilities (KSA's):

Ability to handle analysis, design, system configuration and testing tasks at a basic level of complexity

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  Excellent customer service skills

  
  

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  Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education

  
  

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  Strong organizational skills in managing priorities

  
  

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  Uses critical thinking skills for assigned tasks

  
  

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  Detailed understanding of clinical/business operations workflows and system configuration gained by participating in validation sessions with project team members and assisting in system design

  
  

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  Proficiency in Microsoft Office applications - Word, Excel, PowerPoint, with proficiency in Microsoft Visio and Project

  
  

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  Demonstrated knowledge of project management principles as obtained through the candidate's field of study