Software Engineer II

Are you interested in building AI Agent platforms and agentic experiences that solve missioncritical enterprise problems? Our teamis responsible forEvals and Experimentation across Dynamics 365, supporting multipleAgent teams anddelivering quality AI solutions at planet scale. Wepartnercloselywith Applied Science,Product Management,and Engineering teams toensure everyAI feature has data sets, evaluation metrics and experimentation processesintegrated with their releasepipelinesand productiondeployments. We are looking for a Software Engineer II towork across the stack and ensure that our partner teams have everything they needto move fast and deliver the most impactful Agents to all our Dynamics 365 customers.

About Us:

The Business & Industry Copilots (BIC) group is a rapidly growing organization thatis responsible forthe Microsoft Dynamics 365 suite of products, Power Apps, Power Automate, Dataverse, AI Builder, Microsoft Industry Solution and more. Microsoft is considered one of the leaders in Software as a Service in the world of businessapplications,and this organization is at thecoreof how business applications are designed and delivered.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. Asemployeeswe come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Develop features withafocus on quality,usability& performance.
• Participate inlivesiteoperations withanemphasis ontimelyresponse, delivery, and stakeholder satisfaction.
• Collaborate across internal & externalstakeholdersincluding mentoring others.
• Work across the stack to lead delivery of end-to-end agent platform features (lifecycle, deployment, observability) that scale across enterprise workloads.
• Ownevaluations andexperimentationpipelinesto allowpartnerteamstodefinehypotheses, design A/B experiments, instrument metrics, and analyze results to drive product decisions.
• Build andmaintainevaluation suites for agents (quality, safety, latency, cost)and integrate evaluations into CI/CD to ensure continuous improvement.
• Prototype rapidly, iterate on architecture and UX, and lead technical tradeoffs that improve reliability, performance, and automation.

Embody our culture and values.

Required Qualifications:

• Bachelor's Degree in Computer Scienceor related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.
• 1+ year of experience building cloud-based SaaS applications
• 1+ year of experience with coding, debugging, design, testing, and problem-solving

Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Experience withDynamics 365 Finance & Operations or other enterprise resource and planning (ERP) or customer relationship management (CRM) software
• Experience in building cloud-based SaaS applications
• Experience withmicroservices principles
• ExperiencewithX++,C#,Java,Python,JavaScript,TypeScript,andSQL
• Experiencewith MCP servers, analytics, or agent evaluation frameworks.

Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $199,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $131,400 - $215,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.