Security Officer - Retail Site Patrol - Full Time

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Retail Site Patrol - Full Time in Edinburg, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed Patrol Officer at a busy retail location, you will monitor and patrol assigned areas, maintain a visible presence, and help to deter security-related incidents. You will greet guests, support store teams with clear communication, and document observations and/or concerns. At Allied Universal, you will bring agility, reliability, and integrity to every shift, working as one team in a caring culture that puts people first.

Position Type: Full Time

Pay Rate: $14.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and guests by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities in a retail location.
• Respond to incidents and critical situations in a calm, problem-solving manner, including customer disputes, disturbances, and medical situations, and notify site leadership and/or emergency services as needed.
• Conduct regular and random patrols throughout the store interior, entrances and exits, receiving areas, parking lots, and perimeter to help to deter unwanted activity and identify hazards or maintenance concerns.
• Monitor customer and employee activity for policy violations and unusual behavior, and report observations per site procedures.
• Control access to restricted areas such as back-of-house corridors, stockrooms, and loading docks, using visitor and/or vendor verification procedures when applicable.
• Assist with loss prevention support by observing and reporting suspicious activity, maintaining presence at key areas, and supporting store personnel with incident documentation.
• Operate and monitor security-related systems such as CCTV and alarm panels when assigned, and report system issues per site policy.
• Write clear and timely incident reports, daily activity logs, and patrol documentation, including descriptions of persons, actions, and outcomes.
• Provide directions and general assistance to customers, including escorting individuals to management or designated areas when requested.
• Work with store management and local public responders during incidents, following post orders and established escalation procedures.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.