Tech Service Manager

At Arm & Hammer Animal and Food Production we think big on a microscopic level to deliver safe feed and food solutions that drive businesses forward.We're nutritional innovators and microbial pioneers who have dedicated their careers to becoming a positive force for animals, consumers and worldwide food security.As a rapidly growing organization, we are seeking passionate and creative individuals dedicated to continued growth of our brands.

• Deliver support aligned to defined sales targets for accelerated growth in the region.
• Interface with AHAN Marketing, Sales, Product Management and, R&D functions to ensure support activities align with respective Functional Group Initiatives.
• Provide on farm customer support as coordinated by the sales organization.
• Provide support to poultry industry with special emphasis on preventative health management, disease diagnosis and interventions to achieve highest food safety standards.
• Field, log and respond appropriately to technical customer inquiries.
• Provide technical troubleshooting and customer problem solving.
• Develop and conduct internal & external customer technical training.
• Develop and conduct product / offering on farm demonstration trials.
• Interface with other Technical Services managers to facilitate collaborative idea exchange.
• Must be able to travel up about 60%.

• DVM with strong training/experience in health and management.
• Minimum of five years industry or university experience in technical support with primary expertise in turkey production systems.
• Expertise in Gut Health Management is preferred.
• Previous product development experience helpful.
• Proven track record of working in a team-based environment.

• Strong written and verbal skills and the ability to make professional presentations and proposals to both internal and external customers.
• Demonstrated ability to build and maintain strategic customer relationships, handle multiple priorities and work in a self-direct manner.
• Experienced in preventative health management, disease diagnosis and use of prebiotics and probiotics.

Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.

For more information on our company, our brands and our culture visit us at http://www.churchdwight.com/