Health Services Assistant

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• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
• If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants.

POSITION SPECIFICS

The Pennsylvania State University, Center for Counseling and Psychological Services (CAPS), located in University Park, is seeking applicants for a Health Services Assistant - Intermediate Supportposition.

Reporting to the Office Manager at the Center for Counseling and Psychological Services (CAPS), theHealth Services Assistantwill provide Human Resources, finance, scheduling, and organizational support to the CAPS administrative team. This position will serve as an assistant to the Office Manager of CAPS for the above-related tasks and facilities-related activities coordination.This position will aid the Assistant Director, Training, with coordinating staff and trainee searches, as well as helping with activities related to the training program at CAPS.The Health Services Assistant will also provide support to members of the administrative team related to scheduling coordination, special projects, and office operation tasks. Finally, this position will provide back-up coverage for front office support staff, involving answering phones, contacting and scheduling client appointments,and updating records within the CAPS electronic medical records system.

This role interacts with clients, staff, and external vendors to ensure efficient operations of the office.Candidates should have the ability to provide services to a wide range of students and work with a wide range of staff. TheHealth Services Assistantis responsible for a variety of administrative tasks.

• Maintaining records and data

• Monitor and maintain office schedules

• Prepare or submit documents and records to external vendors, including insurance companies, for review

• Provide staff with messages and information as needed

• Attend office meetings and take minutes

• Maintain office equipment and ensure the completion of filing, scanning, shredding, faxing, and copying as requested

• Assistoffice staff with various processes and procedures; recommend changes as needed

Skillsrequiredin this position include:

• Being highly organized, with excellent attention to detail and the ability to follow through

• Flexibly transition from one task to another, with an ability to easily pick up where one left off ona previoustask

• Receivingandutilizingfeedback well

• A strong working knowledge of Microsoft Office 365 software

Aworkingknowledge of SAP Concur, Workday, PSUbuy, Titanium software, and 25Live is preferred.

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

BACKGROUND CHECKS/CLEARANCES

SALARY & BENEFITS

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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