Enterprise Asset Management Coordinator (4.26)

Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in business for more than 90 years because we put customers first.

POSITION DEFINITION: The Enterprise Asset Management Coordinator is responsible for supporting the Enterprise Asset Management (EAM) program by coordinating the initiation, planning, scheduling, execution, and closeout of work activities. This position plays a key role in ensuring consistency with the company's Work Management Process and the effective use of Cityworks for managing work orders, inspections, backlog, and overall maintenance programs.

Under the direction of the Enterprise Asset Management Manager, the Enterprise Asset Management Coordinator works directly with Operations Superintendents, craft personnel, and engineering staff to ensure work orders are properly scoped, scheduled, and executed safely and efficiently. The role is central to building high-quality work packages, managing backlog, and facilitating meetings that align maintenance and capital execution with business and regulatory goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Reviews, approves, cancels, creates, and maintains work orders in Cityworks to ensure accuracy, completeness, and prioritization
* Performs detailed work planning, including development of work packages with task lists, resource requirements, permits, Bill of Materials (BOMs), and safety/environmental considerations
* Assist the Superintendents in facilitating the daily Plan of the Day (POD) meetings to review open work orders and coordinate district priorities
* Oversees and maintains backlog, ensuring the highest priority work is scheduled; reports backlog health and trends monthly to the Enterprise Asset Management Manager
* Coordinates preventative maintenance (PM) and predictive maintenance (PdM) work orders; update task lists and maintenance plans to ensure accuracy
* Assists the Enterprise Asset Management Specialist in conducting field walkdowns for horizontal and vertical asset work to confirm scope, validate asset data, and build complete work packages
* Assigns estimated hours to work orders and resource requirements to Operators during scheduling
* Ensures proper closeout of work orders, including completeness of documentation, labor charges, cause codes, and feedback for continuous improvement
* Participates in rework reviews; approve or cancel rework orders according to company policy
* Supports adherence to regulatory compliance requirements with Lock-Out/Tag-Out (LOTO) procedures, safety standards, and company maintenance policies

MINIMUM QUALIFICATIONS:
* High School Diploma or equivalent
* Certification and relevant experience in maintenance planning, scheduling, or asset management, preferably within utilities or other asset-intensive industries of either:
- 1 year of experience plus a level Grade D2 or T2 in the California Drinking Water Operator Certification Program
OR
- 3 years of experience plus a level Grade D1 or T1 in the California Drinking Water Operator Certification Program
* Working knowledge of maintenance management principles, work order management, and backlog practices
* Experience with work management processes; Cityworks system experience strongly preferred
* Strong organizational skills with ability to manage multiple work orders, schedules, and priorities
* Effective communication and interpersonal skills, with ability to collaborate across operations, engineering, and craft personnel
* Knowledge of preventive and predictive maintenance strategies and associated permitting requirements (LOTO, confined space, hot work, etc.)
* Proficiency in Microsoft Office Suite; GIS familiarity a plus

Qualities of a Successful Asset Management Coordinator:
* Detail-oriented and methodical in work planning
* Strong facilitation skills to assist as co-chair in meetings and build consensus
* Proactive and adaptable to changing schedules and priorities
* Able to balance long-term maintenance goals with daily operational demands
* Committed to safety, regulatory compliance, and continuous improvement
* Effective communicator with both technical and non-technical staff

May include but not limited to standing, climbing, walking, lifting, bending, pulling and/or pushing, grasping, reaching, stooping and crouching, sitting, typing, walking, reading, writing, color determination, speaking and listening for extended periods of time.

Must be able to conduct on-site field compliance checks of work order configurations requiring travel to facilities as required.

BENEFITS

Our Company supports our employees with rich benefit programs and resources to help them thrive today and prepare for tomorrow. Benefit options include medical, dental, and vision plans with the Company currently paying 85% of the monthly premium for employees and their eligible dependents. We also offer paid vacation and sick time and twelve Company paid holidays per year. To help our employees plan for the future, we offer both a 401(k) retirement plan as well as a Defined Contribution Profit Sharing retirement plan. Additional benefits include life, AD&D, and LTD insurance as well as health savings account and flexible spending plans.

COMPENSATION INFORMATION

The compensation range provided is in compliance with state specific laws. Multiple factors are used to determine the actual starting rate of pay for all of our positions, including specific skills, years of experience, education, certification(s), and other job related factors.

The responsibilities of this position will involve access to information that may be considered confidential, private and sensitive. Therefore, the individual filling this position will be required to both allow and pass a background check.

NOTE: Reasonable accommodations will be made to enable individuals with special needs to perform the essential functions.