Remote New

Solution Delivery Consultant- Post Implementation(Onsite Overland Park, KS)

NetSmart Technologies
United States
Jan 22, 2026
Responsible for collaborating with clients to configure software solutions in pre-production and production environments. At Netsmart, improving care delivery isn't just our aspiration, it's our passion! For more than 50 years, we've been a healthcare software company developing technology and providing services in the post-acute and human services markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care. Solution Delivery Consultant - PostImplementation As a Solution Delivery Consultant on our PostImplementation team, you will support established clients after golive by assisting with system optimization, configuration, and ongoing solution support. In this role, you will work alongside experienced consultants to build technical expertise, strengthen client relationships, and help ensure longterm value and stability for our clients. You will develop a growing understanding of each client's environment while learning how to identify opportunities, support enhancements, and resolve issues that help clients remain engaged and successful. This role is well suited for someone early in their healthcare IT career who is eager to learn, collaborate, and grow in a clientfacing environment. We're looking for someone with foundational skills in healthcare technology and a strong interest in EHR systems, particularly myAvatar. Exposure to clinical workflows, data analytics, or healthcare billing is a plus. The ideal candidate is organized, curious, and capable of translating information into actionable insights with guidance from senior team members. Strong task management and problemsolving skills will support success in this fastpaced environment. Responsibilities Assist with postimplementation system configuration and testing activities following established processes Gather and document business requirements with guidance from senior team members Participate in design and review sessions to understand configuration decisions and system interdependencies Support solution analysis by identifying risks, issues, and configuration readiness Partner with senior consultants to help resolve client issues and support ongoing system optimization Build and maintain positive client relationships through clear communication and responsiveness Contribute to continuous improvement efforts and documentation of best practices Learn and apply Netsmart methodologies and postimplementation support standards Qualifications Required Bachelor's degree or equivalent relevant work experience 1-2 years of experience in healthcare information technology, systems support, or a related field Basic experience troubleshooting data or software applications Interest in process improvement and projectbased work Comfortability with working in ambiguity Preferred Exposure to Netsmart EHR solutions, including myAvatar Internship, coursework, or early career experience in healthcare IT, clinical operations, or revenue cycle Familiarity with healthcare billing concepts or reporting tools Basic understanding of programming or reporting solutions such as Java Script, HTML, CSS, SQL, Crystal Reports, or SSRS Willingness to learn healthcare reimbursement models and postimplementation workflows Expectations Potential travel up to 20% of the time as needed Position may at times require extended or irregular hours outside of traditional office hours to support clients and projects across multiple time zones and any required travel Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider. If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled. All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position. Netsmart's Job Applicant Privacy Notice may be found here.