Location: Main Hospital Bldg - 1st Flr
Primary Purpose
Obtains all necessary information for birth certificate completion through customer service oriented inquiry of patient. Performs birth certificate registration and acknowledgement of paternity process within approved practices and deadlines as regulated by the Texas Department of State Health Services and the Texas Attorney General's Office.
Minimum Specifications
Education:
- High School graduate or equivalent
Experience:
- One year experience in birth registration, health information management or clerical work experience with emphasis on customer service
- Bilingual (Spanish) preferred
Equivalent Experience:
- May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above.
Certification/Registration/Licensure:
- State of Texas Birth Registrar Certification (BRC), Acknowledgement of Paternity (AOP) certification and successful access to the TxEVER system required within 3 months of entry into this role (additional criminal background check will be required).
Required Tests for Placement:
Skills or Special Abilities:
- Must be able to work in a fast-paced, high volume department
- Must have excellent oral and written communication skills, to include grammar, proofreading and accurate spelling due to filing legal documents with the State of Texas
- Must be detail oriented, able to multitask, and have excellent organizational skills
- Must be familiar with HIPAA privacy
- Must be able to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus
- Must be able to demonstrate a working knowledge of computers, word processing, office equipment and associated software.
- Must be bilingual (English & Spanish)
- Prefer knowledge of medical terminology and components of a medical record
- Ability to handle stressful situations with compassion and professionalism
Responsibilities:
- Birth Registrar obtains necessary information from mothers and/or fathers for accurate completion of worksheets, consents and all appropriate forms used in the birth certification process.
- Maintains all appropriate documents by scanning into database for future retrieval as necessary understanding these documents are our legal records.
- Enters patient information into the State registry database (TxEVER), making changes as needed (proofreading) prior to certification to ensure that correct/accurate birth information is sent to the State.
- Retrieves basic information from the medical records to satisfy the medical sections of the birth certificate record in TxEVER.
- Completes all sections, as appropriate, of the birth certificate record in TxEVER
- Enters/Updates infant's legal name in the EMR post discharge timely.
- Explains and informs eligible parents of Texas laws and regulations regarding the paternity process to include the Acknowledgment of Paternity (AOP) form, to ensure understanding and compliance.
- Obtains completed ImmTrac Registration and Social Security consent from parent.
- Meets all required deadlines, including submission of birth certificate information to the State within 5 days of birth.
- Promotes a positive work environment and contributes to a dynamic team focused work unit that actively helps one another to achieve optimal departmental and organizational goals.
- Adheres to department standards for productivity, timeliness, accuracy and quality.
- Meets with auditors regularly according to State requirements to monitor compliance.
- Completes annual training and recertification requirements timely.
- Supports birth registration process while complying with patient confidentiality and HIPAA regulations.
Job Accountabilities:
- Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.
- Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
- Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.
Requisition ID: 994844
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Parkland Health and Hospital System (PHHS)
Jan 22, 2026