Power Apps Support Analyst

Atlas Technologies, a rapidly expanding company supporting the US Military and other Government entities, is seeking a passionate, flexible, highly motivated Power Apps Support Analyst to join our group of Information Technology professionals. If you thrive in fast-paced environments, enjoy solving complex problems, and excel in team-based collaboration, then this may be the right fit for you.

The Power Apps Support Analyst (Mid-Level) provides Level 2 support for applications built on the Microsoft Power Platform. This role is responsible for diagnosing and resolving moderately complex issues, supporting deployments and enhancements, and ensuring stable, reliable operation of Power Apps and Power Automate solutions. The analyst works closely with developers, administrators, and business stakeholders to maintain high-quality service.

This position is pending funding approval. We are posting the role in anticipation of receiving the necessary authorization. While we are actively engaging with candidates and conducting preliminary screenings, final hiring decisions will be contingent upon funding availability and customer approval.

You Will

• Provide Level 2 application support for Power Apps and Power Automate solutions
• Investigate and resolve application, workflow, and data-related issues
• Analyze logs, run histories, and error messages to identify root causes
• Manage user access, security roles, and permissions in Dataverse and SharePoint
• Support application releases, updates, and environment promotions
• Perform functional testing and regression testing for changes and fixes
• Escalate defects and complex issues to development teams with clear documentation
• Assist with minor enhancements, configuration changes, and data corrections
• Maintain support documentation, knowledge articles, and standard operating procedures
• Monitor platform health and proactively identify potential issues
• Ensure compliance with security, governance, and ITSM processes

You Have

• Must be a United States Citizen.
• Must possess and maintain a Department of Defense (DoD) Secret Level Security Clearance.
• 2-4 years of experience in Power Apps or business application support
• Hands-on experience supporting Power Apps (Canvas and Model-driven) and Power Automate
• Good understanding of Dataverse, SharePoint, and related data sources
• Ability to troubleshoot Power Fx logic, workflows, and connector issues
• Familiarity with Power Platform environments, solutions, and ALM concepts
• Experience working with ITSM tools and incident/problem management processes
• Strong communication and stakeholder management skills

Preferred / Nice-to-Have Qualifications

• Experience with Power BI report support or troubleshooting
• Exposure to Azure AD, security roles, and identity concepts
• Microsoft certification such as PL-200, PL-100, or PL-900
• Experience supporting enterprise or regulated environments
• Basic scripting or automation experience

Education & Experience

• Bachelor's degree in Information Technology or related field OR equivalent professional experience
• Proven experience supporting production Power Platform applications

Competencies

• Analytical and methodical problem-solving
• Customer-service orientation with technical depth
• Ability to work independently with minimal supervision
• Strong documentation and process discipline
• Collaboration across development and business teams

Want to hear more? Read on to see what our Team Members say about their experience:

"From day 1, I knew Atlas Tech was where I wanted to be. Atlas' culture embraces creativeness, community involvement, and taking care of their employees. If you're looking for a great place to work, come join us!" - Blane

"I could not have asked for a better company to transition from Active-Duty military to civilian life. Atlas not only provides opportunities for professional growth, but it's also highly encouraged. The passion and appreciation for what we do that is displayed every day, makes it exciting for me to come to work each day." - Laurence

Atlas Tech is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, genetic information, or protected veteran status. We are committed to fostering an inclusive workplace where diverse perspectives are valued and respected.

Accessibility & Accommodations

Atlas Tech strives to make our website, www.atlas-tech.com, accessible to all users. If you need assistance completing the application process or require a reasonable accommodation due to a disability, please contact us at hr.recruiter@atlas-tech.com.

This contact information is designated for accommodation requests only and cannot be used to inquire about the status of an application. Atlas Tech is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA).

Atlas Tech offers a competitive salary, generous benefits package, and an opportunity to make a positive impact in your own community.