Enterprise Voice Engineer

Enterprise Voice Engineer

We are seeking an experienced Enterprise Voice Engineer to support the stability, scalability, and modernization of our enterprise voice and collaboration infrastructure. This role partners closely with business stakeholders, architecture teams, and vendors to deliver secure, reliable, and innovative voice solutions aligned to business strategy.

Key Responsibilities

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  Lead product lifecycle management for enterprise voice platforms, ensuring security and vendor compliance

  
  
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  Design, deliver, and support complex enterprise voice and collaboration solutions

  
  
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  Provide L3 support for high-impact production issues and major incidents

  
  
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  Develop and review high- and low-level technical designs; participate in peer reviews

  
  
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  Collaborate with architecture, operations, and vendors to ensure standards-based delivery

  
  
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  Evaluate emerging technologies, assess risk, and recommend improvements

  
  
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  Maintain technical documentation, standards, and operating procedures

  
  

Required Qualifications

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  BS/BA in Engineering, Computer Science, Telecommunications, or related field

  
  
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  10+ years of experience in enterprise voice and collaboration environments

  
  
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  Proven experience architecting and supporting large-scale enterprise voice networks

  
  
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  Strong analytical, troubleshooting, and multitasking skills

  
  

Technical Expertise

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  Voice technologies: SIP, VoIP (H.323/SIP), SBCs, IP PBX, SIP Trunking

  
  
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  Platforms: Cisco Voice (CUCM, Unity, Webex), Genesys, Sonus/Ribbon, Microsoft Teams Voice

  
  
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  Networking: LAN/WAN, QoS, MPLS, routing (BGP/OSPF), VLANs

  
  
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  Virtualization and cloud: VMware, on-prem and hybrid environments

  
  
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  Familiarity with automation, monitoring, and logging tools (e.g., scripting, Splunk)

  
  

Financial industry experience preferred.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.