Process Improvement Analyst

The job entails assisting in the identification and resolution of cross-divisional issues related to strategic business matters assigned by senior management. The primary responsibilities include analyzing, observing, and documenting operational and business processes, assisting in the preparation of educational materials and communications to promote process improvement actions and metrics, and utilizing metrics and statistical analysis to define problems and solutions.

Essential Functions

• Analyzes, observes and documents operational and business processes.

• Assists in the preparation of print media and other communications for educating and promoting awareness of process improvement actions and metrics.

• Utilizes metrics and statistical analysis in the definition of problems and solutions. Studies advanced business concepts and benchmark companies.

• Assists in the development of applications and formulation of recommendations that will contribute to the achievement of divisional strategic business plans prepares and/or makes presentations to management up to and including vice presidents.

• Assists management in implementing process improvement changes and instituting critical metrics, if necessary.

• Participates on cross divisional teams to identify and realize high leverage improvement opportunities.

• Perform other duties as assigned.

Minimum Education

Bachelors degree or equivalent in business, engineering, or computer science required. Related experience may offset degree requirements.

Minimum Experience

Two (2) years professional experience in management consulting, operations management, internal audit, finance, engineering, or information systems analysis/planning required. Additional related skills, education/degree may offset experience requirements.

Knowledge, Skills, and Abilities

Strong improvement experience.

Strong analytical and communication skills.

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: To be eligible for consideration, you must APPLY and UPLOAD your resume.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)