Protective Services Officer -Security

The Protective Services Officer (PSO) augments the UC Davis Police Department's efforts for the enforcement of all state and federal laws, the regulations of the University of California, and UC Davis Medical Center security-related policies and procedures. PSOs are responsible for promoting a safe healthcare environment by serving as a deterrent to criminal activity or behavior that violates policy and/or the law. In general, PSOs will be primarily assigned to the UC Davis Medical Center but may be assigned to other facilities within the health system, dependent on organizational need. When performing security-related duties, PSOs' typical duties include maintaining vigilance, conducting rounds, providing escorts, assuming fixed posts, opening and securing entryways and exits, protecting staff from verbal and physical aggression, conflict resolution, and other duties as assigned.

PSO security and safety responsibilities extend to all medical facilities owned and/or operated by UC Davis Health. Individual assignments or responsibilities may be dependent on the activity, calls for service, identified issues that require a security-based resolution, identified need for security assistance, or at the direction of the Security Manager or his/her designee. PSOs shall prepare reports documenting their response to calls for service, in support of UC Davis Police Department documentation when necessary, and shall complete a daily activity report.

Apply By Date: January 18^th, 2026, at 11:59 PM (Recruitment and interviews may occur at any time.)

Minimum Qualifications - For full consideration, applicants are encouraged to upload a license and/or certification if required for the position

• California Registered Security Guard-Must possess a current State of California Security Officer Guard Card or a temporary Work Guard Card Permit pending clearance from the State of California Bureau of Security and Investigative Services (BSIS), or A valid Guard Card must be obtained within three (3) months of hire
• Completion of the International Association of Healthcare Security and Safety (IAHSS) Basic Certification within 90-days of hire
• Required to hold a valid California driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program
• Must have a High School Diploma, GED, or equivalent experience/training
• Excellent oral, written, and verbal communication skills to convey clear and concise information to management, the general public, staff, and students, such as giving directions, writing reports/incidents, explaining policy and procedures, and encouraging others to comply with requests
• Ability to maintain effective working relationships and to deal courteously with the general public, patients, staff, faculty, students, peers, supervisors, and subordinates
• Ability to perceive the possibility of hazardous situations, react quickly, and take appropriate action, based on established policies and procedures and departmental guidelines
• Ability to adhere to the University of California, Hospital, Departmental, and Policies and Procedures
• Makes appropriate behavioral changes after performance appraisal and/or counseling
• Demonstrates good judgment in handling situations not covered by written or verbal instructions
• Ability to function and work in a diverse work environment
• Conducts self professionally and courteously, positively representing UC Davis Health
• Maintains confidentiality of all patient health information and all other sensitive information
• Coordinates with others to ensure adequate coverage for breaks and shift changes
• Ability to work independently and follow through on assignments with minimal direction
• Ability to maintain a professional work appearance, including wearing a company-provided uniform and ballistic vest
• Ability to maintain a professional demeanor under stressful conditions and utilize conflict resolution skills
• Ability to use tact and diplomacy, patience, and courtesy in dealing with a wide variety of individuals

Preferred Qualifications

• One (1) year of recent experience working in the security field, law enforcement, or military
• Demonstrated proficiency in the exercise of defensive tactics
• Ability to carry and correctly and safely use handcuffs
• Knowledge of penal and radio codes and the language used in radio communications

Key Responsibilities

• 65% - Patient/Staff/Visitor Safety/Prevention/Protection of Organizational Assets
• 15% - Service/Assistance/Communication
• 10% - Report Writing
• 5% - Other assigned duties
• 5% - Smoking Enforcement

Department Overview

The Protective Services unit assists in providing for the protection and safety of the University of California Davis Health System community (faculty, staff, students, patients, and visitors) and property as needed and as prescribed by state law, University of California Davis Police Department, General Orders, and the University of California Davis Health policies and procedures.

Department Specific Job Scope

This position receives direct daily supervision through a PSO Supervisor who reports to the Management in charge of the Program. Specific tasks are routine and assigned by a higher authority. This position performs tasks assigned by the supervisor. Typically, completed work and decisions made are not reviewed when performed within the established policy and procedures of the unit. Work and decisions are subject to review and supervisory approval when not covered by policy, procedures, or established guidelines.

POSITION INFORMATION

• Salary or Pay Range: $25.00- $28.06
• Salary Frequency: Hourly
• Salary Grade: 139
• UC Job Title: MED CTR SCRTY OFCR
• UC Job Code: 005292
• Number of Positions: 16
• Appointment Type: Career
• Percentage of Time: 100% Full-time
• Shift (Work Schedule): Variable shifts-Day & Night (12 hours)
• Location: UC Davis Health System Buildings, Sacramento, CA
• Union Representation: SX-Service Workers
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources, and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial, and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations, and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html.

• High-quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits, including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program, including access to free mental health services
• Supplemental insurance offered, including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles, including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Continuous 6 to 8+ Hours
• Walking - Continuous 6 to 8+ Hours
• Sitting - Occasional Up to 3 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Lifting/Carrying 26-50 lbs - Occasional Up to 3 Hours
• Lifting/Carrying over 50 lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 26-50 lbs - Occasional Up to 3 Hours
• Pushing/Pulling over 50 lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Climbing (e.g., stairs or ladders) - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Occasional Up to 3 Hours

Environmental Demands

• Chemicals, dust, gases, or fumes - Occasional Up to 3 Hours
• Loud noise levels - Occasional Up to 3 Hours
• Marked changes in humidity or temperature - Occasional Up to 3 Hours
• Operating motor vehicles and/or equipment - Occasional Up to 3 Hours
• Extreme Temperatures - Occasional Up to 3 Hours
• Uneven Surfaces or Elevations - Occasional Up to 3 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Continuous 6 to 8+ Hours
• Multiple Concurrent Tasks - Occasional Up to 3 Hours

Work Environment

• UC Davis is a smoke and tobacco-free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis-owned or leased property, indoors and outdoors, including parking lots and residential space.
• As a condition of employment, the employee must complete a background investigation, Live Scan fingerprinting, and a drug screening in accordance with federal, state, and local laws and policy.
• Must have no felony record.
• Must be able to work overtime when requested.
• Normal working hours include weekends, nights, and most holidays.
• Work schedule varies on a 6-month rotational basis.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation, clearance, and functional capacity assessment
• The duties or functions of this position include the handling of cash (or cash equivalents)
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures, and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan, and our strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere #CA-ZM

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks