Senior Clinical Informatics Specialist

Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

ChristianaCare Offers:

• Medical, Dental, Vision, Life Insurance, etc.

• Two retirement planning offerings, including 403(b) with company contributions.

• Generous paid time off with annual roll-over and opportunities to cash out.

• 12-week paid parental leave

• Tuition assistance

• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

The Senior Clinical Informatics Specialist serves as a system-wide resource and subject matter expert in clinical informatics. This role promotes evidence-based, best-practice workflows and drives efficiency through the adoption and optimization of clinical information systems. The specialist acts as an advocate for clinicians regarding information technology initiatives, ensuring technology solutions align with the delivery of safe, high-quality, patient-centered care.

The incumbent leads and participates in the design, implementation, and evaluation of clinical technologies, with a focus on integration within clinical workflows. Responsibilities include advanced application analysis, Epic system configuration and testing, documentation of system changes, end-user training, and performance improvement support.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Clinical Informatics Practice

• Serve as a liaison between clinical staff, IT, and operational leadership to ensure alignment of clinical workflows with system capabilities.

• Lead workflow assessments, identify gaps, and recommend evidence-based solutions to improve safety, efficiency, and user experience.

• Participate in and support technology implementations, upgrades, and optimization projects across inpatient, ambulatory, and specialty settings.

• Promote clinician engagement, adoption, and satisfaction through education, communication, and usability improvement initiatives.

System Configuration and Analysis

• Perform advanced application analysis and minor Epic configuration changes in alignment with governance and change control processes.

• Develop, execute, and document Epic build testing, system enhancements, and workflow validation.

• Maintain proficiency or certification in applicable Epic modules and other clinical systems.

Research, Data Management, and Reporting

• Research, collect, and analyze operational and clinical information to identify trends and opportunities for improvement.

• Develop analytical reports and graphical data presentations illustrating performance outcomes, ROI, and impact measures.

• Provide data-driven insights to support leadership decision-making and strategic initiatives.

• Collaborate with interdisciplinary teams on performance improvement activities focused on efficiency, quality, and patient experience.

Process and Education

• Utilize multiple system applications to perform analysis, create reports, and develop training materials for end users.

• Incorporate knowledge of ChristianaCare policies and regulatory standards to ensure quality, confidentiality, and safety.

• Develop and deliver educational sessions to support clinician competency and promote informatics best practices.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor's degree in Nursing, Informatics, or other clinical discipline required.

• Master's degree in Informatics, Nursing, or related field preferred.

• Minimum of 5 years of experience as a Registered Nurse, Respiratory Therapist, or PharmD in an acute care or ambulatory setting.

• Minimum of 2 years of experience in Clinical Informatics or related health IT field.

• Experience leading and implementing large, complex healthcare projects required.

• Demonstrated ability to adapt to change, manage competing priorities, and think critically in a fast-paced environment.

SPECIAL REQUIREMENTS:

• Licensure/Certification:

  • Current Delaware licensure as a Registered Nurse, Respiratory Therapist, or PharmD required.

  • Epic proficiency or certification in relevant modules preferred.

  • Vendor-specific application certifications required or obtained within established timeframe.