IT Help Desk Technician

Job Title: IT Help Desk Technician
Pay Rate: $28-$34/hr, depending on experience
Location: Milwaukie, OR
Area Code: 503, 971
ZIP Code: 97222
Start Date: Right Away
Shift: 1st shift
Keywords: #HelpDeskTech #ITJobs #IT

Benefits:
* Medical / Health Benefits with multiple plan options, Flexible Spending Accounts, Dental and Vision
* 401k
* On the job training / cross-training
* Life Insurance, disability insurance
* Voluntary life insurance for family members available.
* Accident and critical illness insurance optional.
* Scheduled performance reviews
* Referral program

Responsibilities:
* Install, configure, maintain, and monitor company PCs
* Provide end user support for all local and web-based applications
* Troubleshoot hardware and software problems pertaining to desktop and notebook PCs
* Decommission older computers, including DOD hard drive wipes and detailed tracking
* Follow and document standard departmental procedures
* Follow 5S guidelines to keep organized

RELATIONSHIPS:
* Reports directly to the IT Manager
On a day to day basis will interact with Manufacturing, Quality, Engineering, Purchasing, Accounting, Contracts and HR
External relationships include, occasional communication with corporate offices concerning inter-company communications, outside consultants and vendors
MEASURES OF PERFORMANCE
* Response to User Requests/Issues and problems (Timeliness & rating)
* Complete ongoing projects in a timely manner

BACKGROUND AND SKILL:
* Proficiency with all Microsoft workstation operating systems.
* Knowledge of standard office applications, especially Office 365
* Experienced with user profile migration (PC Refresh) on Windows PCs
* 3 - 5 years of experience in the field of Information Technology or related area
* Microsoft and/or CompTIA certifications preferred
* Knowledge of applications programming & database administration

PERSONAL TRAIT PROFILE:
* Analytical/Logical
* Good Communicator
* Dependable
* Organized
* Have ability to multi-task
* Patient

SCOPE AND IMPACT OF POSITION AND RESPONSIBILITIES:
The scope/impact of this position is sizeable to the day to day operations of the company. Users are highly dependent upon the networked computing systems for both communications, and performing many of their daily routines. Without these systems the level of service to customers cannot be attained, and data critical to users cannot be accessed.

Education: Must have a High School Diploma or GED

If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com

Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.