Regional Workplace Manager

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.

The Regional Workplace Manager is a new and critical role within the Workplace team, responsible for leading operations across six U.S. offices, including direct oversight of the Dallas location. This role ensures consistency, efficiency, and a strong employee experience at each site, partnering closely with the Director of Workplace and the Facilities Manager to deliver high-quality, culture-aligned environments that reflect OpenGov's values.

The right person in this role will serve as a strategic business partner for each location, bringing structure, operational rigor and continual improvements. At OpenGov, culture is core to who we are-Workplace team members serve as Culture Champions, creating experiences that foster connection, engagement, and energy. This role requires a true passion for shaping environments and experiences that bring our company values to life and a hospitality-first mindset to every interaction.

PEOPLE MANAGEMENT

• Develop and support team members through coaching, feedback, and meaningful growth opportunities, using daily work as a tool to build capability, confidence, and career progression.

• Set clear, aligned priorities and goals that keep the team focused on impact, adaptable to change, and grounded in success metrics.

• Create systems for execution, follow-through, and performance accountability.

• Foster open, transparent communication across all levels, ensuring your team has the context they need, and that leadership has visibility into team progress, risks, and resource needs.

• Champion a values-led, inclusive and fun team culture where people feel safe, supported, and energized - and where accountability, and recognition are embedded in the day-to-day.

• Translate business needs at each location into proactive workplace services.

• Serve as the main point of escalation for the on-site workplace teams

ADMIN & OPERATIONS

• Oversee all administrative and vendor services (e.g. food/beverage, janitorial, supplies), with an emphasis on cost, quality, and timeliness.

• Build strong cross-functional partnerships with IT/AV, People, Finance, and other teams to ensure seamless service delivery.

• Direct team procurement, vendor management, PO creation, and budget tracking.

• Define and continually improve processes through documentation, automation, and AI tools, driving efficiency and visibility.

• Define, measure and report out office experience metrics.

• Monitor and optimize operational spend, proactively identifying cost-saving opportunities

• Serve as a thought leader in workplace experience-continuously identifying trends and best practices to enhance hospitality, sustainability, operational efficiency, and employee engagement.

FACILITIES

• Manage infrastructure, maintenance, and repair workflows, including vendor KPIs and local service delivery

• POC and responsible for owning the relationship with Dallas property management

• Manage and maintain the Dallas office environment - F&B, supplies, cleanliness

• Respond to employee service requests with a hospitality mindset.

• Oversee local safety and security programs, including the Emergency Response Plan, training, and supply readiness.

CULTURE

• Champion an environment of hospitality and inclusion, ensuring every employee, candidate and guest feels welcome, encouraged, supported, and connected to the OpenGov mission.

• Manage the Culture Club program and events; measure impact and continuously improve

• Partner with leadership and cross-functional teams to integrate company values into the daily workplace experience

• Build strong internal and external relationships that support operational excellence.

• Natural problem solver. You start with "yes", and back into solutions

• 7-10 years of workplace, facilities, or hospitality experience, including people management and vendor oversight.

• Proven ability to grow ICs, uplevel skills, and support success across a distributed team.

• Demonstrated success in strategic planning, budget ownership, and cross-functional influence.

• Exceptional verbal and written communication, and stakeholder leadership skills, with the ability to advocate for initiatives across levels and functions.

• Strong bias for action. You move quickly from observation to execution-leading the charge, driving alignment with cross functional partners and bringing your stakeholders along.

• Proficiency in Google Suite, async collaboration, and a curiosity for AI tools.

• Strong data analytics mindset - using metrics to inform decisions, actions and investments.

• Solid understanding of purchase and procurement processes

• The ability to thrive in a fast-moving, high-growth environment with evolving needs.

• Inherent curiosity. An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.

• A collaboration mindset: offering support and welcoming diverse approaches and feedback.

• Experience managing regional or multi-site workplace operations

• Project Management and/or Program Management experience

• A track record of designing programs that improve employee engagement and strengthen company culture.

• Familiarity with hospitality, real estate, construction, space planning and/or move management

• Experience managing Physical Security and/or Employee Health and Safety programs

• A deep passion for our mission to Empower more effective and accountable government.

Compensation:

$127,000 - $149,500

On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location.

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it's the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We've touched 2,000 communities so far, and we're just getting started.

A Team of Passionate, Driven People

This isn't your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Compensation Range: $127K - $149.5K