Partnerships & Premium Business Analyst

Position: Partnerships & Premium Business Analyst

Department: Business Strategy & Analytics

Reports To: Senior Analyst - Business Operations

Status: Full-Time (Exempt)

Position Summary

The Business Strategy & Analytics (BSA) team at Tepper Sports & Entertainment, the parent company for the NFL's Carolina Panthers and the MLS' Charlotte FC, is actively seeking a Partnerships & Premium Business Analyst. This team member will have a direct hand in leveraging both internal and third-party data sources to assist the BSA team in developing, implementing, and maintaining a data-driven strategy to support Corporate Partnerships sales and service efforts for the Carolina Panthers, Charlotte FC, and Tepper Sports & Entertainment initiatives.

Primary Responsibilities

• Lead and maintain all key business reports related to partnerships & premium, including pipeline reporting
• Partner with Senior Manager of CRM to drive partnership & premium-specific CRM initiatives
• Responsible for maintaining, updating, troubleshooting, and ensuring the integrity of CRM for the Partnerships and Premium Teams
• Revamp corporate partnerships & premium approach to reporting and servicing by building new systems, onboarding members of the sales & service team onto new systems, and mentoring more junior employees on partnerships teams on how to maintain systems moving forward
• Assist the Corporate Partnerships & Premium department's identification of new sales prospects and monitor League and industry trends to identify opportunities for new sales prospecting
• Drive the use of AI to make the sales and service process across both Partnerships and Premium more efficient and effective
• Other duties as assigned

Minimum Qualifications:

• BA/BS degree in Economics, Business, Mathematics or related field
• At least two+ (2+) years of relevant experience
• Power user of the MS Office suite (Excel, PowerPoint) and the Google suite (Slides, Docs, Sheets)
• Experience with Tableau, Power BI, or other data visualization tools
• Must be flexible to work evenings and/or weekends and all Carolina Panthers, Charlotte Football Club and Stadium events, including events held on weekends, nights, and holidays
• Must pass pre-employment screens

Preferred Qualifications

• At least one year of experience within sports, preferably for a team
• Experience with KORE
• Experience with Microsoft Dynamics

Skills & Competencies

• Ability to collaborate with cross-functional teams to achieve desired outcome
• Self-starter with a hands-on approach, good instincts for prioritization and the ability to work under a high-pressure, fast-paced environment
• Strong analytical, project management and communication skills
• Agile and able to respond effectively to the rapidly changing needs of a fast-paced / high-growth organization
• Demonstrated ability to meet deadlines in a dynamic environment
• Must be able to handle confidential, privileged, and/or sensitive information carefully and with sensitivity.

Physical Requirements

• Ability to sit, walk and stand for extended periods of time throughout the day.
• Ability to focus on projects for periods of time.
• Role routinely uses standard office equipment
• Lift at least 20 pounds

Work Environment

This job operates in a professional office environment (mostly office environment, outside in a stadium facility at times which may include inclement weather conditions) and remotely as assigned by management and based on current business needs.