New

Implementation Project Manager, TPA/Employer

Navitus Health Solutions

$77,546.00 - $95,148.00 /Yr.

vision insurance, flexible benefit account, parental leave, paid time off, paid holidays, 401(k), remote work

United States, Wisconsin, Madison

361 Integrity Drive (Show on map)

Dec 31, 2025

Implementation Project Manager, TPA/Employer

Location

US-

ID

2025-5300

Category

Development

Position Type

Full-Time

Remote

Yes

Company

Navitus

About Us

Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities.

Pay Range

USD $77,546.00 - USD $95,148.00 /Yr.

STAR Bonus % (At Risk Maximum)

5.00 - Salaried Non-Management except pharmacists

Work Schedule Description (e.g. M-F 8am to 5pm)

M-F 8am to 5pm

Remote Work Notification

ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.

Overview

Navitus Health Solutions is seeking a Project Manager, Implementation TPA/Employer to join our team!

The Project Manager, Implementation TPA/Employer (IPMT) is a highly motivated professional with successful project management experience interfacing with TPA and/or employer type clients to manage projects that could include but is not limited to transitioning clients to Navitus from their current PBM, implementing new services/programs, and facilitating a change in vendor relations. This role is responsible for building early relationships with clients so they learn to trust us and have confidence that their transition needs will be successfully met as seamlessly as possible. The IPMT must have strong relationship skills to be able to work with not only the client team members, but also with the subject matter experts within Navitus which will be key to a successful implementation. Excellent communication skills are necessary to ensure team members are kept well informed of the requirements, changes, progress status, and potential issues. The IPMT will additionally be responsible for supporting other client projects as needed and lead and contribute towards team goals.

Is this you? Find out more below!

Responsibilities

How do I make an impact on my team?

Prepare for and facilitate a new TPA or employer client Kick-off Meeting for the purposes of requirements gathering and discovery.

Assist the client with facilitating any impact analysis to best determine the appropriate requirements to ensure a smooth and successful implementation.

Ensure all requirements are documented in the standard project templates and tools and then obtain approval from the Client before initiating builds.
Create and maintain a high-level project plan.
Continuously monitor progress in terms of the status of the project and report back to internal management, subject matter team members, and the Client using weekly status report formats.
Assist with escalated client issues, member issues, project issues, etc. as identified or requested by the client through direct support or through the support of the Navitus subject matter experts assigned to the project.
Provide go-live support either through remote access or internal on-site access. This requires working on January 1st of each year and other non-business days as needed.
Facilitate Post Implementation Review meetings with a new TPA or employer client.
Support other client related projects that require project management services.
Support internal department projects.
Travel to Client sites as needed.
Participate in, adhere to, and support compliance, people and culture, and learning programs.
Perform other duties as assigned.

Qualifications

What our team expects from you?

Bachelor's degree in business, healthcare administration, or related area preferred.
2 years of experience client-facing management responsibilities in healthcare; PBM industry preferred.
Proven experience managing implementations.
Strong understanding of Commercial/Employer Groups.
Proficiency in Project Management tools, such as Smartsheet and Microsoft Office Suite.
Willingness to travel as needed to meet client requirements
Excellent verbal and written communication, presentation and negotiation skills required
PC skills; Microsoft Office, Email, and Internet
Valid State Driver's License and current Automobile Insurance Policy
Participate in, adhere to, and support compliance program objectives
The ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Navitus?

Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program - up to $750!

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