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Dental Clinic Clerk II - Dental Clinics - College of Dentistry

University of Illinois Chicago
life insurance, paid time off, retirement plan
United States, Illinois, Chicago
Dec 31, 2025
Dental Clinic Clerk II - Dental Clinics - College of Dentistry Dental Clinic Clerk II - Dental Clinics - College of Dentistry Hiring Department: Dental Clinics Location: Chicago, IL USA Requisition ID: 1038519 FTE: 1 Work Schedule: Mondays - Fridays Shift: Days # of Positions: 1 Workplace Type: On-Site Posting Close Date: 1/5/2026 Salary Range (commensurate with experience): $30.07 - 31.29 / Hourly Wage About the University of Illinois Chicago UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. The Dental Clinic Clerk II position supports the Dental Clinics department by overseeing both clinical and clerical functions essential to patient services. Key responsibilities include managing cash collections, accounts receivable, and revenue reporting; ensuring accuracy of patient accounts and demographic data within the patient management system; and supervising and training Dental Clinic Clerks. The role also coordinates ancillary services to maintain efficient clinic operations and communicates daily with patients in English and Spanish. Duties & Responsibilities: Supervisory & Staff Management Supervises dental clerks and support staff. Assigns and plans work. Approves time off, monitors attendance. Assists with selection, training, evaluation, discipline, and termination. Leads transition to Epic EHR system and ensures compliance and guides clerks through Epic EHR transition. Patient Interaction & Customer Service Responds to routine questions from patients and families. Serves as primary contact for inquiries, complaints, and concerns. Provides necessary information regarding appointments and accounts. Reports patient feedback to Clinic Managers and Managing Partners. Schedules patient appointments and staff business appointments. Administrative Support Orders clerical supplies and monitors usage. Financial Transactions & Billing Performs check-in/check-out, verifies patient info, and collects payments. Receives, posts, and allocates payments in clinical software. Handles daily cash reconciliation. Oversees patient accounts, monitors receivables, adjusts balances, and validates transactions for claims submission. Codes, stores, and retrieves patient dental treatment records manually or electronically. Perform other related duties and participate in special projects as assigned. Minimum Qualifications Required: 1. High school graduation or equivalent. 2. One year (12 months) of experience: A. comparable to that performed at the Dental Clinic Clerk I level of this series OR B. Certified Dental Assistant in a dental clinic facility, program, or in dentistry practice, if required by employing institution To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application. Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. The university provides accommodations to applicants and employees. Request an Accommodation Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/18699?c=uic Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-f375e6db6f6d2e468f0e951e57dde3cf