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Description
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Maryland Transit Administration
Director Metro Operations
DOT EXECUTIVE VII
(8085)
Executive Service
*This position serves at the pleasure of the appointing authority*
Open to all qualified applicants
**Bilingual applicants are encouraged to apply**
Are you ready to take on a leadership role that impacts thousands of Marylanders every day?
Do you thrive in fast-paced environments, enjoy solving real-time challenges, and feel motivated by meaningful public service? If so, the Maryland Transit Administration (MTA) wants you on our team. We are seeking a Director of Metro Operations to provide overall leadership and strategic direction for Metro Operations, ensuring safe, efficient, and reliable service across Maryland. Key Responsibilities
- Provide overall leadership for Metro Operations and achieve public transportation objectives
- Develop and implement short- and long-range goals, strategic plans, and business initiatives
- Formulate and recommend operating policies and procedures, including updates to existing policies
- Ensure coordination and cooperation among assigned departments and external agencies
- Participate in committees, task forces, and contract negotiations
- Oversee administration of collective bargaining agreements, grievance investigations, and arbitration proceedings
- Maintain accountability for all safety performance measures and compliance standards
- Approve expenditures and implement budgetary adjustments as needed
- Contribute to planning and resource management for rail operations and capital assets
Impact of the Role The Director of Metro Operations plays a critical role in short-term and long-term planning to ensure MTA can manage rail operating resources and capital assets, respond to operational issues, and meet program and safety compliance objectives, providing safe and efficient service to a diverse customer base throughout Maryland.
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Qualifications
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Education & Experience: Bachelor's degree from an accredited college or university.
Experience: Ten (10) years of experience in administrative or professional work. Three (3) years of this experience must
have involved one or more of the following: the supervision of other employees, overseeing and coordinating the general
operations of a unit, applying rules and regulations, or exercising responsibility for the development of policies or
procedures.
Experience should include at least nine (9) years in a middle management or higher-level capacity managing in a public
or private sector urban rail transit agency and/or experience in a large transit operations or transit property.
The ideal candidate will be a successful team-builder and change agent, with at least nine (9) years Rail transit
experience, including program management, service contract compliance, scheduling software, and experience in a
unionized setting. He/she will be thoroughly abreast of the transportation/transit trends, transit initiatives, and
emerging transit projects globally, nationally and within the local communities.
The focus is on a leader with experience in organizational turnaround and program expansion within the public
sector.
This statement contains a Selective Qualification, which is more focused in scope than the Preferred Qualifications
for this classification. Selective Qualifications are utilized when the position requires specific or bona-fide
occupational qualifications (i.e., knowledge, skills, or abilities).
Notes:
1. Additional experience in administrative or professional work may be substituted on a year-for-year basis for the
required education.
2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30
semester credit hours on a year-to-year basis for the required general experience.
3. Candidates may substitute U.S. Armed Forces military service experience involving staff work related to the
administration of rules, regulations, policies, procedures, and processes, or overseeing or coordinating unit operations or
functioning as a staff assistant on a year-for-year basis for the required education and experience.
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Licenses & Certifications
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Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.
Managers should foster a positive safety culture by leading with integrity and establishing departmental safety practices and procedures for all employees. Managers should attend and participate in safety meetings and adhere to and enforce all safety rules, policies, regulations, and personal protective equipment requirements to support a safe and healthy working environment. Ensure employees are properly trained and provided with personal protective equipment to conduct their job functions in a safe manner. Report hazards, unsafe acts, near misses, injuries, and accidents immediately to the Office of Safety. Collaboratively work to mitigate reported hazards in a timely manner. Conduct safety risk assessments and/or job hazard analyses as needed.
To support a safe and healthy work environment, employees must refrain from willful violations of safety rules and procedures, reckless and negligent behavior, involvement in criminal activities, and the misuse of drugs or alcohol. Failure to adhere to this requirement may be subject to disciplinary action up to and including termination. May only perform work for which they have the appropriate safety training.
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Additional Information
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To Apply:
You must complete a Maryland Department of Transportation (MDOT) application (Form DTS-1) to be considered for this recruitment. Resumes may not be substituted for the application. Consideration for employment may be based solely on the contents of your application; therefore, it is essential that the application is filled out completely and accurately, listing all relevant experience in detail and addressing the specific requirements shown above. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for within MDOT, one of the Transportation Business Units, or the Authority.
Note: Applications not completely filled out will not be considered. The selected candidate may be subject to background and reference checks. Employees are subject to the State Substance Abuse Policy to include possible drug testing.
It is highly recommended that applications be completed and submitted online by registering at www.mdot.maryland.gov/employment. Make sure you meet the minimum and selective qualifications and follow the instructions on MDOT's Online Employment Center website.
Applicants with degrees granted outside of the United States will be required to provide a written evaluation of education documentation by a credentialing organization such as: International Credential Evaluation (WES), https://www.wes.org/.
Reasonable accommodation for persons with disabilities will be provided as requested.
The incumbent in this position is not a member of a covered bargaining unit.
The Maryland Department of Transportation is not sponsoring new employees in application of the H-18 Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H1B Visa candidates from paying sponsorship fees; all sponsorship fees must be assumed by the potential employer.
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WE ARE AN EQUAL OPPORTUNITY EMPLOYER
MTA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation, or any other protected status.
Revised Date: 1/22/2025
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Maryland Department of Transportation
$126,914.00 - $198,107.00 Annually
dental insurance, long term disability
Jan 20, 2026