EDP Renewables is a global leader in the renewable energy sector and the fourth-largest wind energy producer. With a sound development pipeline, first-class assets, and market-leading operating capacity, EDPR has undergone exceptional development in recent years and is currently present in 28 markets.
Our company is part of EDP, a global energy group present in around 30 markets with a particular emphasis on renewable energies. With more than 45 years of experience, we have been consolidating a relevant presence on the world energy scene based on the commitment to be all-green by 2030, leading the energy transition. With more than 13,000 employees around the world, we are committed to using our energy and heart to drive a better tomorrow.
Role Overview: Serve as the primary liaison between EDPR and landowners across our wind/solar/battery project operating portfolios. You will explain rent and royalty payment calculations and timing, handle change of ownership requests end-to-end, and resolve inquiries with empathy, accuracy, and professionalism. You'll read and interpret leases and related land agreements, and when needed, support the team in keeping meticulous records in our land systems, and collaborate with Legal and Asset Operations to ensure payments and obligations are met. This role requires a strong customer service mindset and the poise to deescalate difficult conversations while maintaining precision in your work.
Main responsibilities:
- Provide clear, courteous frontline support to landowners via phone, email, and mail; explain rent/royalty statements, payment schedules, and calculations in plain language.
- Administering the landowner web portal to ensure landowner inquiries are addressed in a timely and accurate manner. Use the landowner portal to provide forms and guidance to landowners when needed.
- Research and resolve payment issues (e.g., calculation variances, missing or stale dated checks, address or banking changes, tax withholding); coordinate corrections and reissues with Settlements and Accounting.
- Manage change of ownership requests from intake (e.g., deeds, assignments, probate/estate documentation, affidavits of heirship, trust/LLC updates, W9/ACH forms); validate documentation and update payee records and ownership interests accurately.
- Read and interpret leases, easements, surface use and option agreements to help resolve inquiries and ensure compliance;.
- Maintain complete, organized records in the land management system; scan/index documents, track owner communications, and ensure data integrity and version control.
- In partnership with Legal, draft and issue professional correspondence, including payment explanations, changeofownership packets, consent/estoppel letters, and notices within defined contractual obligations.
- Partner with Legal, Development, Asset Operations, and Finance to cure title defects, resolve boundary/acreage discrepancies, and address damage claims. Provide other EDP teams the land information necessary to resolve internal questions.
- Monitor and report case metrics (volume, cycle time, aging, root causes); recommend and help implement process improvements, SOP updates, and knowledgebase articles.
Support internal/external audits and regulatory inquiries by compiling documentation and responding promptly. - Participate in landowner meetings, open houses, and occasional site visits to support community relations and project operations.
- Model a high standard of customer service; deescalate confrontational conversations with empathy, set clear expectations, and escalate appropriately when needed.
- Ensure compliance with applicable real estate laws, privacy/PII requirements, tax reporting considerations (e.g., 1099s), and company policies.
Travel: up to 10% Employment type: Full-Time Work site: Hybrid Model in EDPR's Houston Office
Minimum Requirements:
- Education: Associate's or Bachelor's degree in Business, Real Estate, Energy Management, Paralegal Studies, or related field; or equivalent experience.
- Experience: 2+ years in land administration/lease administration, title, rightofway, minerals, or real estate operations; experience supporting landowner relations and payment processing.
- Lease & Legal Knowledge: Proven ability to read and interpret leases/easements and related agreements; working knowledge of real estate law concepts (title chains, deeds, legal descriptions, probate/estate matters, trusts/LLCs, POA, recording/notary requirements).
- Payments Expertise: Understanding of rent/royalty calculations, owner decimal interests/division orders (where applicable), and basic accounting concepts; awareness of unclaimed property and taxreporting implications.
- Systems: Proficiency with land management databases and document control; familiarity with ticketing and financial systems, strong Microsoft Excel (lookups, pivot tables) and Word skills; accurate data entry.
- Communication & Service: Exceptional customer service, active listening, and deescalation skills; ability to translate complex terms into plain language and produce clear, professional correspondence.
- Organization: Strong prioritization and time management skills to handle a high-volume queue and meet contractual requirements with attention to detail and confidentiality.
- Other: Valid driver's license; ability to travel up to 10% and work in a hybrid schedule at an EDPR office.
Behavioral Requirements:
- Ability to apply EDPR NA's visions and values
- Preferred: Ability to learn and use software programs
- Ability to be self-motivated
- Verbal and written communication and presentation skills
- Persistence needed to follow through and achieve results
- Stakeholder management
- Problem-solving ability
- Statistical and analytical skills
- Ability to quantitatively analyze data derived from different software platforms and present results visually and qualitatively
- Ability to perform duties in a collaborative working environment
Physical demands & working conditions:
- Sitting/Standing/Flexibility: Ability to stand and sit for 8 or more hours when in an office environment
- Safety: Ability to understand and communicate safety precautions when necessary
- Vision/Hearing: Ability to understand a variety of instructions furnished in written, verbal, diagram, or schedule form
- Lifting: Ability to lift items weighing up to 10 pounds
- Speech/Reading: Ability to speak, read, and write English proficiently and deliver a variety of instructions furnished in written, verbal, diagram, or schedule form.
Equal opportunities for all Our vision is that each person combines their unique characteristics and experiences to fulfill our mission of creating new energy for the planet. We are an inclusive employer, ensuring all candidates are treated fairly throughout the recruitment process. We welcome and value all people, and we are committed to fostering a sense of belonging for each person who is part of the EDP group.
Need more reasons to apply? As a top employer we: Empower our employees through a positive and innovative work environment that promotes collaboration and agile decision-making; Respect and value each person, providing a flexible, healthy, and inclusive workplace with a range of attractive benefits; Provide a meaningful work experience and prepare our people for future challenges through different opportunities for development and internal mobility;
Our efforts have resulted in several distinctions over time, highlighting the EDP group's strong positioning and its dedication and commitment to attracting and retaining the best talent: Top employer certification by Top Employers Institute Part of the Bloomberg Gender-Equality Index Global certification as a family-responsible company by Fundacion Masfamilia Top 100 Workplaces by Houston Chronicle
Discover our tips to enhance your performance during the recruitment process and apply until December 28th, 2025, if you think you are the right fit for this opportunity.
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