Assistant FA & S Manager

JOB SUMMARY:

The purpose of the Assistant FA & S Manager supports the oversight of management, operations, and financial performance within designated areas. This role serves as a subject matter expert, assisting in achieving profitability, growth, and operational metrics for the department.

ESSENTIAL JOB DUTIES:

• Assist in overseeing the fire alarm & security department, including inspections, services, and installations.
• Ensure all activities comply with local, state, and federal guidelines for safety and quality.
• Support monitoring of financial performance through Profit & Loss statements.
• Assist in managing departmental gross revenue, gross margin, and overhead.
• Collaborate with management on financial progress and growth strategies.
• Communicate human capital requirements and departmental needs effectively.
• Support enhancement of operational processes to achieve departmental objectives.
• Ensure proper execution of internal workflows and quality assurance/control measures.
• Assist in maintaining proper staffing levels using company procedures.
• Support talent acquisition and training efforts through Human Resources.
• Aid in managing company assets including equipment, tools, supplies, and fleet.
• Coordinate maintenance and repair activities in collaboration with corporate departments.
• Assist in managing field operations including spot checks and ride-a-longs.
• Support ongoing training initiatives to improve service quality and efficiency.
• Collaborate on coordination of inspections, service jobs, and installations.
• Assist in coordinating final commissioning and project meetings as necessary.
• Support communication with Sales and Billing departments for effective invoicing.
• Participate in quote presentations and business development activities as needed.
• Coordinate employee certification and continuing education programs.
• Perform technician duties as required to achieve departmental goals.
• Handle other duties as assigned by the Fire Alarm & Security Manager.
• Other duties may be assigned.

QUALIFICATIONS:

The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.

Education, Training, Certifications:

• High School Diploma or equivalent, required.
• Bachelor's degree in business or equivalent, preferred.
• NICET or state specific certification, preferred.

Experience, Knowledge, Skill Requirements:

• 7 years Fire Life Safety Industry experience, specifically in Fire Alarm, required.
• NICET Level 1 Fire Alarm Certification, required.
• Fire Alarm Systems Agent (FASA) Certification, required.
• 7 years of professional computer skills
• 3 years Supervisory experience within Fire Alarm.

Communication Skills:

• Must have the ability to effectively read, write and communicate in English with employees and customers.

Systems and Software Skills:

• 3 years using business intelligence systems, Sage 300 CRE, or similar, preferred.

Other Qualifications:

• Valid driver's license with acceptable driving record required.
• Must be able to comply with SFP's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
• Must be able to travel 90% of the time, locally.

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS:

Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.

Physical Requirements:

While performing the duties of this job, the employee is frequently required to bend, ascend and descend step stools, ladders and stairs, kneel, lift <50lbs, reach above and below shoulders, stand and walk for extended periods of time. Employee is required to see in color, close and far distances, peripheral, depth, and adjust focus. Employee will occasional be required to balance, crouch, drive, kneel, lift >50lbs, sit, stoop, twist, and work at heights.

Work Environment:

Employees will regularly be required to work outside, and be exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards and noise. Employee will occasionally be required to work indoors in an office setting, work alone and with others. Employee must consistently wear all appropriate personal protective equipment, as required by company safety policies while visiting locations.

We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.
While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

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