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Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Senior Manager, Finance Operations leads the financial planning, forecasting, and operational processes that support the Macy's Studios organization. This role operates independently, owns major financial workstreams, manages at least one direct report, and partners with cross-functional teams to ensure accuracy, alignment, and strong financial outcomes. This leader provides clear recommendations, drives accountability, and helps senior leaders make informed decisions across a large, complex, and highly seasonal business. What You Will Do Financial Strategy, Forecasting & Analysis
- Lead all financial conversations with Studios leadership to understand trends, overages, risks, and opportunities.
- Build and present assessments of Studio-wide spend, including forecast accuracy and budget utilization, with clear actions to improve results.
- Own the analysis of unplanned expenses and develop business cases for approvals or alternative solutions.
- Lead the forecasting process across daily, monthly, and seasonal cycles, ensuring all finance jobs are captured and forecasted accurately.
Financial Operations Ownership
- Oversee income allocation, tracking, and reconciliation across Studios.
- Ensure all data in MAS is accurate, complete, and updated in a timely manner.
- Establish P-Card standards, track spend, and make recommendations for limits and compliance.
- Track, analyze, and guide decisions on major vendor contracts-including spend levels, timing, expirations, and renewal needs.
Vendor & Contract Management
- Manage contract negotiations and ongoing relationships with major vendors, including the one-time payee agency for the Macy's Thanksgiving Day Parade and other events.
- Work with procurement and finance partners to manage renewals and secure contract terms aligned with business needs.
Cross-Functional Partnership
- Partner with corporate teams (HR, TA, Procurement, Travel, Treasury, Expansion) to ensure Studios follows Macy's financial and operational guidelines.
- Lead cross-functional budget vs. actuals reviews and recommend steps to drive better results.
- Support HR on compensation conversations and recommendations tied to seasonal and full-time staffing.
Team Leadership
- Manage and develop at least one direct report, setting expectations, coaching for performance, and ensuring strong output.
- Lead seasonal staff and ensure clear onboarding and alignment for event-dependent needs.
Business Planning, P&L, and Insights
- Build and track profit margins for major projects and events, including lookbacks and forward-looking scenarios.
- Partner with Expansion teams to forecast P&Ls for new opportunities.
- Develop automated reporting solutions (AirTable or similar) to streamline processes and improve visibility.
Workforce Planning & Operational Support
- Partner with People Leaders to determine seasonal staffing needs and adjust allocations throughout the year.
- Own the Studios onboarding/offboarding strategy to create a consistent, organized experience.
- Centralize and streamline internal requests and approval processes across Studios teams.
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
Who You Are
- Bachelor's Degree from a 4-year college or university required.
- Minimum of 5 years of direct experience in finance operations, business operations, financial planning, or a related field.
- People-leader experience strongly preferred (managing direct reports, coaching, delegating, performance management).
- Strong communication skills; able to present information clearly and keep partners informed.
- Excellent leadership, facilitation, and interpersonal skills; able to work across functions and with leaders at all levels.
- Creative, strategic, and technical thinker with strong problem-solving skills.
- Ability to work independently with limited supervision while owning outcomes.
- Proven ability to manage multiple projects at the same time and meet aggressive deadlines.
- Superior system skills, including advanced Excel and experience manipulating large datasets.
- Highly proficient in Microsoft Office programs.
- Innovative mindset with a track record of improving processes or building efficiencies.
- Flexible schedule required; able to work evenings, overnights, weekends, and holidays based on business needs.
- Working July 4th and Thanksgiving Day should be expected.
What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Tuition reimbursement
Access the full menu of benefits offerings here. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. MARKETING00
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