Quality Assurance Technician Lead

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an everchanging world - and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

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Quality Assurance Technician Lead

Position Overview:

Assist in the direction of the quality assurance program for the plant. Performs duties relating to inspection, laboratory testing, statistical process control and salvage operations. Implement, maintain, and modify as directed the company/plant quality management system to improve business operating systems and meet the requirements of customer and best practice audits. Lead/assist with the corrective action of quality related problems at the plant and/or customer location and start-up of new products/processes. Assist in troubleshooting technical problems. Develop and maintain audit documentation and maintain effective quality systems.

• To exhibit teamwork skills and actively participate in team activities in a positive working environment.
• Demonstrates tactical problem-solving skills in a work environment that is striving for continuous improvement.
• Conducts inspections of in-process materials and in-process finished products to meet customer specifications.
• Prepare, review, and evaluate data and information. Develop recommendations for use by plant management. Conduct routine report outs as defined by plant need.
• Utilize quality techniques to reduce process variations or refine process parameters based upon results.
• Assist in problem solving through use of statistical analysis and utilization of quality tools. Lead and promote problem-solving teams to perform root cause analysis and failure investigations. Assist in tracking and trending of corrective and preventative actions to ensure items are closed out on a timely basis.
• Alert management of potential quality problems to ensure that defective products or raw materials are not used or shipped to the customer.
• Highlight training needs within the facility and act as a trained trainer for relevant instruction needs.
• Interface regularly with managers, supervisors, and engineers.
• Assist in the development of standard operating procedures, work instructions, and form control documents.
• Demonstrates organizational ability to complete daily assignments as required to meet internal and external customer requirements in a concise, detailed manner.
• Assist with customer complaint investigations and vendor incident notifications.
• Maintain food safety and compliance documentation. Responsible for the upkeep of records and documents that correspond to regulatory, customer, and third-party audit requirements.
• Perform containments; evaluate quality, visit customers and vendors as needed.
• Use measuring gauges and test equipment to ensure the product is within specification.
• Performs other related duties as directed by the plant manager or the quality manager

• Those employees with authorized training have the oversight to shut down / stop equipment if continued operation is a threat to any employee's health and safety.
• Stop production for unacceptable quality.
• Quarantine out-of-specification products, materials, or supplies.
• Contact any member of Management without fear of reprisal concerning questions, suggestions, or complaints regarding quality, working conditions, or job environment.

• High school diploma or GED.
• Previous quality assurance or manufacturing work experience in the plastics industry is preferred.
• Possess a high level of attention to detail and maintain accuracy in a fast-paced environment.
• Ability to apply standard evaluation, selections, and substantial adaptation and modification of standard production techniques, procedures, and criteria.
• Effective communication skills
• Ability to use charts and graphs utilizing math skills and SPC.
• Ability to effectively instruct and train other employees.
• Must be able to handle sensitive, related, and proprietary information confidentially.

Physical Requirements

Normal Vision

Distant Vision

Near Vision

Hearing/ Listening

Sitting

Talking/Speaking

Hand/Finger Dexterity

Walking

Standing

Stooping

Pushing/Pulling

Bending

Kneeling

Climbing

Lifting (amount 50+ pounds)

Carrying (amount 50+ pounds)

Driving- Forklift

Lifting (amount < 50 pounds)

Carrying (amount < 50 pounds)

Driving - Automobile/truck/van

Work Environment: Plant Manufacturing Setting

The information contained herein is not intended to be an all-inclusive list of the duties, responsibilities, skills and/or abilities.

The pay range for the above referenced position is determined by taking into account many factors such as experience, qualifications, certifications, skills, education and other business-related factors. Salary decisions are based on each job. A reasonable estimate current pay is $39.00.

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

• Our people are engaged and developing as part of a high-performing Amcor team
• Our customers grow and prosper from Amcor's quality, service, and innovation
• Our investors benefit from Amcor's consistent growth and superior returns
• The environment is better off because of Amcor's leadership and products

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

We verify the identity and employment authorization of individuals hired for employment in the United States.

When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

• Medical, dental and vision plans

• Flexible time off, starting at 80 hours paid time per year for full-time salaried employees

• Company-paid holidays starting at 9 days per year and may be slightly higher by location

• Wellbeing program & Employee Assistance Program

• Health Savings Account/Flexible Spending Account

• Life insurance, AD&D, short-term & long-term disability, and voluntary accident disability benefits are available

• Paid Parental Leave

• Retirement Savings Plan with company match

• Tuition Reimbursement (dependent upon approval)

• Discretionary annual bonus program (initial eligibility dependent upon hire date)