University Program Associate

The Office of Clinical Skills Assessment and Education is a unit in the Division of Health Sciences. The primary purpose of our unit is to provide educational support services to faculty and students in the form of performance-based assessment and education.

We must maintain a highly trained workforce (e.g., SP, PTA, PAT, GTA and MUTA) and quality database of standardized cases. These standardized patients are trained on the simulated cases to assist and prepare our Medical, PA, Nursing, other student learners to prepare for clinical encounters with patients and advanced training (e.g. medical residents).

This person will assist in the development/set up of Standardized Patient (SP) events. This entails assisting trainers to obtain from directors/faculty/clerkship coordinators accurate student information (e.g., number of students, student names, banner numbers), exam dates and times, contact person, and other information pertinent to a specific event. The person will utilize this information to develop the logistics for the event. Knowledge of technology is helpful in performing these functions.

This position will serve as the logistical support person for all events, on-site and off-site. This requires in-depth understanding of the various programs and services offered by the Office of Clinical Skills Assessment & Education and the ability to manage multiple activities simultaneously: complete attendance roster, orient students, direct placement of students to appropriate exam and classrooms, ensure all individuals (students, SPs, trainers, proctors, course director) have accurate materials for the event, communicate event concerns (e.g., technology issues, missing students and/or SPs). Ensuring that all material is readily available, complete, and appropriate.

This position will also serve as post event coordinator, recording accurate SP work hours, pay codes, and case portrayal; will collect and distribute SP evaluation data to appropriate trainer, and will restock event materials for the next event. Most importantly, this position will work to develop systems and processes to improve the operation, efficiency, and outcome of events.

The position will also contribute to the smooth operation of the office to include assisting with the orientation of new SPs, maintaining communication to ensure the new SPs have the materials needed to portray specific cases. This position will also assist in developing communication materials (website information, emails) and will offer suggestions that improve the delivery of services and programs.

This position has stressful conditions that, at times, require preparation of case materials within urgent deadlines and last-minute changes. Accuracy and timely processing of all documentation related to Standardized Patient work is required.

Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

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Proficiency in Microsoft Excel and Word, Outlook, knowledge of Access, and Banner, MS Forms, and Qualtrics is preferred. Ability to work in a team and work under pressure is preferred.

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If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.