Development and Community Liaison

Posting Date

Application Deadline

Pay Range

Job Type

Department

About the Position

Are you a skilled communicator and problem-solver with a passion for public service and cross-departmental collaboration?

We're looking for a Development and Community Liaison to join our team and support complex, high-profile, and non-standard permitting projects that help shape our community.

In this role, you will serve as the primary point of contact for customers navigating the permitting process. Your work will help promote transparency, consistency, and excellent customer service throughout every stage of the permitting process. We're seeking an individual who is proactive, detail-oriented, and collaborative, and who takes pride in making a positive impact in the community.

This is an exciting opportunity to contribute to local development, foster strong community relationships, and help streamline permitting processes for the benefit of all!

About Us

Maricopa County is GROWING. At the Maricopa County Planning and Development Department, we want you to join us in making that growth possible! With our wide range of services from land-use planning to building inspections and permit review, we have positions that allow professionals in the planning, construction, engineering, and trade fields to shape the future of the built environment.

Proud to Offer

• Work with a greater purpose

• Tuition reimbursement

• Exceptional work-life balance, with a hybrid work schedule option

• Opportunities for growth and development within Maricopa County

• Low-cost, high-value healthcare for you and your qualifying dependents

• Child care benefits, including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively

• Paid vacation, sick time, and parental leave

• Extensive wellness program, including healthcare premium discounts

• Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1

• Learn more at Work With Us | Maricopa County, AZ

We Require

• Two years of professional analytical experience, including supporting administrative operations, customer service, policies, and procedures

• Bachelor's degree in public administration, business administration, or a relevant field

• A combination of post-secondary education and/orjob-related experience may substitute for theminimum qualifications on a year-for-year basis

We Also Value

• Experience in development and/or regulatory permitting, engineering, and plan review

• Experience in organizational management and utilizing performance measures to drive results

• Skilled in assessing business practices and creating process improvements

Job Contributions

• Interpret and apply codes, rules, regulations, law, statutes, and policies related to the activities of the department, industry, and the public; effectively articulate and communicate compliance requirements and work with department and regulated community representatives to solve potential conflicts

• Communicate with department and regulated community representatives to gather information, analyze, and develop appropriate resolutions to conflicts (i.e., enforcement appeals) and to gain a better understanding of compliance or permitting challenges that may warrant modification in direction, guidance, or revisions of regulation

• Single point of contact for large projects, including coordinating with different departments and multiple divisions within each department to work toward removing barriers and delivering balanced resolutions

• First line of support for escalation issues and assisting customers struggling with requirements to deliver a road map or summary of permit and submittal requirements

• Educate the public by developing training opportunities such as fact sheets, help documents, and outreach necessary for explaining rules and regulations related to permitting practices, procedures, and their implementation

• Coordinate with key staff and/or perform research, administrative, and technical review necessary to achieve program goals and objectives, and conduct project meetings when necessary

• Identify, develop, and manage policies and procedures for Department practices and staff job duties and responsibilities. May hire, train, and supervise administrative positions

Working Conditions

• The position is typically in an office or administrative work setting that requires walking or standing to a significant degree. This role is not substantially exposed to adverse environmental conditions

• This position is eligible for hybrid flexibility after a brief training period

• Must be able to lift up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly

• Machines, Tools, Equipment, Software, and Hardware:Desktop/laptop computer, MS Office Suite, Permit Center, Adobe Pro

Selection Procedure

• Only the most qualified candidates will be considered

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!