Security Officer - Front Desk - Part Time

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk - Part Time in Detroit, MI, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Front Desk Security Professional with Allied Universal at a commercial real estate location, you will be the first point of contact for visitors, providing a welcoming and professional presence. Your primary responsibilities include monitoring access, verifying credentials, and responding to security-related incidents with agility and integrity. You will use computer or tablet systems and may interact with alarm panels as part of your duties. Join a caring, people-first team where your customer service skills and commitment to a secure environment help to deter incidents and create a positive experience for everyone entering the property.

Position Type: Part Time

Pay Rate: $17.65 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Greet and assist visitors and/or tenants at the front desk, providing exceptional customer service in accordance with site-specific policies and procedures.
• Monitor access to the location, verifying identification and/or credentials as required to help to deter unauthorized entry.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain clear and concise communication with clients, visitors, and Allied Universal management regarding security-related matters as they arise.
• Document incidents, observations, and/or daily activities in detailed reports as required by site procedures.
• Assist with emergency response activities, following location-specific protocols and Allied Universal guidelines.
• Remain alert to unusual activities or situations and promptly notify appropriate personnel as needed.

Minimum Requirements:

• Customer service experience is preferred.
• Experience with access control or badge systems is preferred.
• Comfortable using a computer or tablet is preferred.
• Experience with alarm panels is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.