Year Round
Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities.
BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU?
- Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees*
- Discounted skiing and riding for friends and family of eligible employees*
- Vacation and Sick Time policies for eligible employees* to rest, relax and recharge
- Generous discounts on outdoor gear, apparel, rental cars, etc.
- Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
- Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
- 401(k) plan with generous company match
- Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
- Paid parental leave of up to 6 weeks for eligible employees*
- Free regional bus pass
*Click HERE for more information on our employee benefits!
For information on Steamboat Ski & Resort Corporation's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at https://www.steamboat.com/doinggood.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
POSITION SUMMARY
The Food & Beverage Office Manager provides administrative and operational support to the Food & Beverage department to ensure smooth, efficient, and professional daily operations. This role coordinates scheduling, payroll, purchasing, record keeping, and communication across outlets, while assisting department leaders with budgeting, reporting, and compliance. The Office Manager serves as the central point of contact for internal and external partners, maintaining organization, accuracy, and confidentiality in all administrative processes to support the department's financial and service goals.
An attached pdf or word document of your resume is required.
ESSENTIAL DUTIES
- Timekeeper for Food and Beverage Department. Edit and sign-off payroll for Food and Beverage department each week, coordinate with managers to make sure all information is complete. Enter tips into spreadsheet and send to HR Payroll & Benefits Manager each week. Coordinate directly with restaurant managers to correct payroll from previous week's payroll and fix any issues. NOTE: Payroll is due by noon on Saturday! Submit emergency check requests for employees.
- This position is required to work on Saturdays with a Tuesday - Saturday work schedule.
- Responsible for Food and Beverage personnel paperwork submitted to Human Resources/IT and: New Hire/Rehire/Org change/pay changes/separation forms/second Jobs. Process terminations within Workday. Maintain and update personnel files for Food and Beverage.
- Instruct and train all Food and Beverage Managers on proper paperwork procedures, Workday, payroll & hiring system, RTP reporting, tips spreadsheets, PDF employee forms and HR company policies and procedures.
- Interview, hire, train, and evaluate Food and Beverage Coordinator and Gondola Host staff (approximately 7 employees). Supervise on daily basis.
- Supervise hiring and housing for Food & Beverage department on a daily basis. Work closely with HR on a daily basis including posting and pulling positions, hiring line level staff, and timely hire reports sent to HR.
- Manage and supervise the Food and Beverage Reservation System (Open Table), to maximize reservations at our restaurants. Update all F&B Calendars in the matrix, coordinate with Group Sales on special bookings. Coordinate with Steamboat Central Reservations to provide pricing and times for Open Table reservation system. Communicate and solve problems. Work with Director of Culinary, the F&B Controller and Finance to control inventory of Food and Beverage dining products. Work with managers to have them charge guests for cancelled or no-show reservations. Works closely with manager to help oversee all F&B promoted musicians and outside vendors from auditions, schedules, contracts, to completion.
- Manage Food and Beverage Office. Duties include: Get mail and sort, post memos, update bulletin boards, issue gondola vendor and employee passes, Real Deal authorization forms, issue and manage base employee lockers, update and distribute phone lists, authorize uniform forms, contact for office machine repairs, issue F&B gift certificates, submit vendor voucher forms to pre-sold services, create/update department organizational chart, filing and organizing of office. Outlook calendar updates including setting up F&B Planning meeting, F&B Manager meeting, major F&B events (menu creation, food costing, pricing, hiring, housing, training, etc.) and one-on-ones with VP F&B.
- Submit all menu needs through a Marketing ticket:
- Manage accounts payable, expenses and purchasing supplies for F&B: Submit requisitions for invoices through D365 for PO & payment, prepare purchase orders in D365 as requested, distribute charge cards, track capital purchases.
- Liquor licenses: submit renewals, submit notice of optional premises, keep TIPS certification document up to date, communicate with City/County/SSRC attorney with questions regarding our licenses. Update licenses as required for new or existing licenses including optional premises.
- Keep all legal agreements/contracts up to date, including food licenses, music licenses, Haymaker Sleigh Ride agreements, Timber & Torch agreements, Rodeo agreement, Mythology and general agreements with outside vendors.
- Attend F&B Core Meeting and update managers on HR and office issues. Take detailed notes at all meetings including action items and share with the team. Follow up with team members to ensure action items are taken care of in a timely manner.
- Update and distribute Summer and Winter planning calendars.
- Onboard and conduct wage changes for managers. Set new managers up with all access needed to perform their jobs.
- Manage all keys, iPads and parking passes for the department.
- Keep Workday current with all staff changes on a weekly basis.
- Department representative in SSRC task forces:
- Update job descriptions across the department as needed.
- Produce general correspondence and special projects for VP F&B and Directors of Food and Beverage.
- Coordinate departmental seasonal hiring by producing intent to return mailing to all F&B winter staff. Track responses and job openings.
- Other duties as assigned.
REQUIRED QUALIFICATIONS
- At least two years supervisory or managerial experience in a busy environment required.
- Food and beverage experience preferred.
- Must have a high proficiency on a variety of computer programs with a high competency in Microsoft Word and Excel.
- Highly organized and able to work in a busy, stressful environment.
- Expected to explain computer applications to a wide variety of users.
- Knowledge of basic policies, procedures and operations of the resort and corporation.
- Proper office etiquette and procedures.
EDUCATION REQUIREMENTS
- High school diploma or GED equivalent required.
PHYSICAL REQUIREMENTS
- Must be at least 18 years of age
- Must be able to read, write, and communicate in the English language in a clear and professional manner
- Must be able to sit and operate a keyboard for long periods of time, as well as additional office machinery such as phones, copier, and printer
- Must be able to lift 25lb
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.
WORKING CONDITIONS
Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.
Hazardous Materials/Noise: The noise level in the work place is usually moderate.
COMPENSATION
- This is a salaried position, exempt from overtime
The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on a range of factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski and Resort Corporation total compensation package for employees. Other rewards may include short-term and long-term incentives.
Steamboat area base salary range: $56,485 - $66,500 per year
This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski and Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.
This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.
Employment with Steamboat Ski and Resort Corporation or any of its affiliates is "at will" meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.
This position is in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.
Steamboat Ski and Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski and Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.
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