Senior Manager, Product Analytics

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future!

Vivint pioneers cutting-edge smart home security solutions, empowering customers to live a safer, smarter, and more sustainable life. We seek passionate, innovative engineers eager to transform the daily lives of millions through

groundbreaking solutions.We blend intelligent hardware, real-time sensor data, and AI to transform how people interact with their homes.

About This Role

We are seeking aSr Manager,ProductAnalyticstolead a high-impact teamof data scientistsand data engineersthatdrive actionable insights across product, customer, and business domains.Product Analyticsownsthe development of data strategyandperformance metrics that guide decision-making across the smart home ecosystem. This leader will partner closely with senior stakeholders to shape product roadmaps, scale analytics infrastructure, and champion a data-first culture.

• Team Leadership-Manage, mentor, and grow ahybridhigh-performing team of datascientists,analysts, and engineers.Foster a collaborative, inclusive, and innovative culture.Prioritizeresourcesand removeblockers.
• Strategic Analytics & Metrics Ownership-Define, track, and own key product and customer experience metrics across the smart home lifecycle.
• Cross-Functional Collaboration & Influence-Partner with Product,Design, andEngineeringto align analytics with business priorities.Engage executive stakeholdersand external business unitstoclearly define requirements, set expectations, andinfluence strategic decisions through data.
• AI/ML Enablement & Data Flywheel- Define and prioritize data instrumentation strategies to enable actionable behavioral and device data capture to close the feedback loop for product refinement.
• Analytics Infrastructure-Oversee scalable analytics architecture, dashboards, and internal tooling to democratize insights.
• Data Governance&Privacy-Ensure data quality, consistency, and governance across teams and platforms.

Required Qualifications

• Education-Master's degree in a quantitative field (e.g., Statistics, Data Science, Business Analytics, Computer Science, Engineering, or MBA with strong analytics focus).
• Experience-
• 7+ years in analytics or data science roles, with 2+ years ina leadershipor managerial capacity.
• Proven experience in product analytics, customer segmentation, and experimentation.
• Technical Skills-
• Proficiencyin SQL, Python, R.
• Proficiencyin database technologies (e.g.,BigQuery, MongoDB, Postgres,Firestore, Redis, Spanner)
• Experience with data visualization tools (e.g., Tableau,Mixpanel, Elastic).
• Familiarity with cloud (e.g., AWS, GCP) and big dataplatforms/tools(e.g.,Databricks,Hadoop).
• Experimentation design (e.g., A/B testing, Multivariate Testing (MVT), Cohort Analysis).
• Business Acumen-
• Strong understanding of product lifecycle, customer journey, and business KPIs.
• Ability to influence product and business strategy through data.

Preferred Qualifications

• Experience in the IoT or smart home industry.
• Graph database technologies (e.g., Neo4j)
• Time-series database technologies (e.g.,InfluxDB)
• Background in ML products (e.g.,LLM, AI Agents,Vision,etc)
• Experience with mobile app analytics and tools.
• Familiarity with causal inference techniques (e.g.,DiD, PSM, Synthetic Control).
• Track recordof cost reduction or revenue growth through data initiatives.
• Datamonitoring (e.g., Data lineage,Data quality,Security,Statistical Process Control (SPC))

Working at Vivint:

Learn about theVivint Cultureand whyit'sa great placeto grow your career!

Here are some highlightedperksyou should ask us about:

• Free daily lunch and drinks on site
• Paid holidays and flexible paid time away
• Employee/Friends/Family Discounts
• Onsite health clinic, gym, gaming tables
• Medical/dental/vision/life coverage & 24/7 Medical Hotline
• 401(k) + Employer Match
• Employee Resource Groups
• Quarterly Innovation Weeks

WORKING CONDITIONS:

This joboperatesin a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filingcabinetsand fax machines.

SAFETY:

Vivint enforces asafetyculture whereby all employees have the responsibility for continuously developing andmaintaininga safe working environment. Each new employeeis responsible forcompleting all training requirements. Additionally, the employee mustacceptthey have responsibility formaintainingthe safety of themselves, their co-workers, and the public. Employeemust adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, questionnon-standardoperationsor unmitigated hazards, and provide feedback to management on all safety issues.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.