Sr Mgr Program Management

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Job summary
The Sr Manager, CWS PMO provides strategic, consultative guidance and manages complex programs, including oversight of Project Managers within the CWS Strategic Initiatives Office. The Sr Manager is responsible for providing governance, structure, and coordination across multiple initiatives that drive strategic change within the HR (CWS) function. This role ensures alignment between HR (CWS) transformation priorities, enterprise goals, and delivery timelines, enabling leadership to make informed decisions and ensuring programs are executed with quality, consistency, fiscal discipline, and measurable impact.

The Sr Manager leads large, cross functional teams, to ensure a consistent and seamless customer experience. The successful consultative Sr Manager balances scope, risks, dependencies, and budget of multiple projects to drive program or portfolio success and reach the desired business outcomes of the client.

What you will do

• Manage Project Managers to ensure accurate tracking of program budgets and resources while managing actuals vs. planned hours against the resource allocation and budget. Timely reporting of project financials and budgets to stakeholders.
• Validates initial program/project scope and estimates. Understands and articulates the impact of project changes on the program. Influences and makes program recommendations at executive stakeholder level. Sets strategy for minimizing impact and risk to the client due to project changes.
• Maintains continuous alignment of program scope with the client's strategic business objectives. Makes recommendations to modify the program to enhance effectiveness toward the business results or strategic intent.
• Establishes and owns program communication plan. Consolidates, manages and executes project communication plans into program communications plan for all stakeholders and work streams.
• Master tools and methodologies for solution delivery excellence.
• Mentor Program and Project Managers on tools, methodologies, and consultative skills
• Takes accountability for project results and holds all project team members accountable for their scope of work.
• Demonstrates ability to diffuse uncomfortable situations with client and/or project team.
• Leads efforts to continuously define, contribute and to improve our overall project management knowledge base across solution areas. Develops standards, best practices and training for team members.
• Assimilates information from across all projects in the program and distills the information for the appropriate stakeholders. Integrates new information on the fly, synthesizes the information and charts a new course as appropriate.
• Adapts communication style and medium to the audience needs. Adjusts communications based on complex political landscape.
• Defines strategy and content for formal presentations and coaches project managers on delivery. Creates talking points and strategic messaging.
• Uses political savviness, business acumen, and relevant personnel along with CDW experience to establish credibility.

What we expect of you

• Previous experience navigating a matrixed organization
• Bachelor's degree in business or computer related field or equivalent experience and 9 years experience delivering Program or Project Management, OR
• 13 years experience delivering Program or Project Management
• 3 years of managerial experience
• Participate productively in virtual teams in order to improve Project Management processes.
• Demonstrated ability to take accountability for programs and their results, be fiscally responsible and lead teams to meet program success factors.
• Working knowledge of one or more formal project management methodologies, proficiency with tools such as Microsoft Project/Office.
• Excellent written, presentation, and verbal communication skills.
• Applies discretion when dealing with sensitive/confidential information.
• Understand, remember, and apply oral and/or written instructions or other information.
• Organize cross functional plans and strategies into understandable concepts with ability to multi-task, organize and prioritize.
• PgMP, PMP and/or relevant Certifications (e.g., CSM, PSM, CSP, SPC, PMP, SAFe, etc.)

Pay range: $140,000 - $194,400 depending on experience and skill set
Annual bonus target of 10% subject to terms and conditions of plan
Benefits overview: https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.