Patient Service Specialist- Behavioral Health Damariscotta

Description

MaineHealth Behavioral Health

Clerical/Administrative Support
Req #: 50216

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Patient Service Specialist
Location:Behavioral Health Comprehensive Addiction Program
Address:20 Bristol St., Damariscotta, ME
Schedule:Monday-Thursday, 7:45 AM - 5:00 PM; Friday, 7:45 AM - 3:45 PM
Job Type:Full-Time | Consistent Schedule
Remote Flexibility:Eligible for one remote day per week after 90 days

About the Role:

LincolnHealth'sBehavioral Health Comprehensive Addiction Programis seeking aPatient Service Specialist (PSS)to join our compassionate care team in Damariscotta. This role is a key front-line position supporting patients seeking care for substance use and behavioral health services. You'll work closely with a dedicated Medical Assistant, therapists, and physicians to ensure smooth, supportive, and welcoming patient experiences.

As the only Patient Service Specialist at the desk, your role is critical in managing front office duties, patient scheduling, and administrative support in a sensitive and rewarding care environment.

What You'll Do:

• Greet and assist patients in a professional, compassionate manner
• Schedule appointments and manage patient flow
• Provide administrative support to clinical staff
• Maintain patient confidentiality and documentation accuracy
• Support patients navigating treatment for drug and alcohol addiction

Why Join Us?

Our office is aquaint standalone building, located within a mile of the LincolnHealth campus and just a short walk from downtown Damariscotta. You'll be part of a close-knit and supportive team, making a real difference in the lives of patients seeking help and healing from addiction.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Six months of medical office experience required.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact sarah.polk@mainehealth.org