Patient Service Specialist-Pulmonology Critical Care and Sleep Medicine (Brunswick)

Description

Mid Coast Hospital

Clerical/Administrative Support
Req #: 53028

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Patient Service Specialist (PSS)
Department:MaineHealth Pulmonology, Critical Care & Sleep Medicine
Location:121 Medical Center Drive, Suite 3300, Brunswick, ME 04011
Schedule:Monday-Friday, 8:30 AM - 5:00 PM
Work Type:On-site | Consistent Schedule | No Remote Option

About the Role:

MaineHealth Pulmonology, Critical Care & Sleep Medicine in Brunswick is seeking aPatient Service Specialist (PSS)to join our collaborative, patient-centered team. This full-time position plays a key role in providing exceptional front-line administrative and clerical support to patients and clinical staff within a busy, highly specialized outpatient environment.

As part of our welcoming office team, you'll help coordinate care for patients managing complex pulmonary, critical care, and sleep-related conditions.

What You'll Do:

• Greet and assist patients in person and by phone in a professional, compassionate manner
• Schedule appointments, coordinate referrals, and verify insurance
• Support providers and medical assistants with administrative needs
• Ensure accurate documentation and smooth patient flow
• Promote a supportive, organized, and efficient front desk environment

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Six months of medical office experience required.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact rebecca.rand@mainehealth.org