Patient Service Coordinator-Cardiology (Waterville)

Description

Medical Group Practices

Clerical/Administrative Support
Req #: 52881

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Patient Service Coordinator
Location:MaineHealth Cardiology - Waterville
Address:149 North Street, Waterville, ME 04901
Schedule:40 hours/week | Flexible Schedule Options (e.g., four 10s, five 8s)
Work Environment:Hybrid or Fully Remote (after training)
Department Hours:Monday-Friday, 8:00 AM - 5:00 PM
Schedule Type:Consistent or Rotating - your choice!

About the Role:

MaineHealth Cardiology - Waterville is seeking aPatient Service Coordinatorto support our busy and dedicated cardiology team. This position plays a vital role in ensuring the smooth operation of the practice by managing complex scheduling for providers and patients, and by delivering high-level administrative support that enhances the patient experience.

As a Patient Service Coordinator, you'll serve as a key liaison between patients, providers, and clinical staff, ensuring efficient workflows and excellent service throughout the patient journey.

Key Responsibilities:

• Coordinate and manage complex scheduling for providers and patients
• Serve as the primary administrative support for clinical staff
• Handle patient inquiries, appointment changes, and follow-ups
• Ensure accurate documentation and patient record maintenance
• Promote a smooth, patient-centered experience from check-in to follow-up

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Two years of administrative patient service experience.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact sarah.polk@mainehealth.org